OpenText Engineer

Erasmith Technologies Pvt. Ltd.; Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Erasmith Technologies Pvt. Ltd. is looking for a skilled IT professional to implement and configure APM, OBM, and NNMi monitoring solutions. The ideal candidate should have 3–5 years of IT experience, including at least 2 years in APM/OBM/NNMi, and possess strong troubleshooting and analytical skills. Responsibilities include setting up transaction monitoring and alerts, integrating with ITSM tools, and optimizing performance tracking systems. The role is based in Delhi, India.

Qualifications

• 3–5 years of IT experience, with a minimum of 2+ years in APM/OBM/NNMi.
• Hands-on experience in APM, OBM, and NNMi tools is essential.
• Strong troubleshooting and analytical skills are necessary.

Responsibilities

• Implement and configure APM, OBM, and NNMi monitoring solutions.
• Set up transaction monitoring, alerts, and event correlation.
• Troubleshoot performance issues and optimize monitoring systems.

Skills

APM

OBM

NNMi

Java/.NET environments

SQL

Linux

Windows

REST APIs

Education

Graduate in Engineering, IT, or equivalent qualification

Tools

SiteScope

BPM

RUM tools

Shell scripting

PowerShell scripting

Python scripting

AWS

Azure

Job description

• Implement and configure APM, OBM, and NNMi monitoring solutions
• Set up transaction monitoring, alerts, and event correlation
• Integrate OBM with ITSM tools such as OpenText SMAX or Service Manager
• Build dashboards and monitoring views for performance tracking
• Troubleshoot performance issues and optimize monitoring systems
• Perform upgrades, patching, and regular system maintenance

Required Skills

• Hands-on experience in APM, OBM, and NNMi tools
• Strong understanding of application monitoring (Java/.NET environments)
• Knowledge of event management and alerting concepts
• Basic knowledge of SQL and Linux/Windows environments
• Experience with integrations using REST APIs and ITSM tools

Good to Have

• Exposure to SiteScope, BPM, or RUM tools
• Scripting knowledge (Shell, PowerShell, or Python)
• Basic understanding of cloud platforms like AWS or Azure

Experience & Qualification

• 3–5 years of IT experience (minimum 2+ years in APM/OBM/NNMi)
• Graduate in Engineering, IT, or equivalent qualification

Soft Skills

• Strong troubleshooting and analytical skills
• Good communication and stakeholder management ability