OpenText Consultant – Enterprise Content Management | SAP SuccessFactors | SAP HCM

Claidroid Technologies Pvt. Ltd.; Pune District; Hybrid; INR 1,400,000 - 2,200,000; Full time

Job summary

Claidroid Technologies Pvt. Ltd. is seeking an experienced OpenText Consultant / Technical Specialist to join our enterprise technology practice.

You will work on OpenText Content Server, Extended ECM and SAP integrations within HR IT environments, delivering configuration, troubleshooting and ongoing support for global clients. You will collaborate with HR IT teams and vendors, ensure security and compliance, and help drive enterprise content management initiatives across SAP SuccessFactors and

Qualifications

• 6–8 years of professional experience with at least 3 years in OpenText implementations
• Hands-on OpenText Content Server, Extended ECM or similar modules
• Experience with SAP SuccessFactors and SAP HCM integration
• Ability to configure workflows, metadata and document permissions
• Strong troubleshooting, root-cause analysis and support
• Good English communication and documentation

Responsibilities

• Support OpenText implementation and configuration for HR document management
• Configure workflows, metadata, permissions and lifecycle management
• Integrate OpenText with SAP SuccessFactors and SAP HCM
• Provide Level 2/3 technical support and issue resolution
• Maintain security, compliance and integration with ERP systems

Skills

OpenText expertise

Enterprise content management

Technical troubleshooting

English communication

Tools

OpenText Content Server

Extended ECM

SAP SuccessFactors

SAP HCM

REST APIs

SAP CPI

Boomi

Job description

Claidroid Technologies Pvt. Ltd. — Pune / Thiruvananthapuram, India ( Hybrid)

Experience: 6–8 Years

Build your expertise. Work on international enterprise projects. Take your career to the next level.

Claidroid Technologies Pvt. Ltd. is looking for an experienced OpenText Consultant / Technical Specialist to join our growing enterprise technology practice.

This opportunity offers the chance to work on sophisticated enterprise content management solutions for a leading global organization, integrating OpenText with SAP SuccessFactors and SAP HCM within a modern HR technology environment.

We are seeking professionals with hands‑on expertise in OpenText Content Server, Extended ECM, system configuration, document lifecycle management, technical troubleshooting and enterprise application integration.

If you enjoy solving complex technical challenges, working with international teams and building expertise in enterprise platforms, this opportunity could be your next significant career move.

About Claidroid Technologies

Claidroid Technologies Pvt. Ltd. is a global digital transformation and enterprise technology services company with its roots in India and an international presence across Europe and the United States.

Our capabilities span:

• ServiceNow & Enterprise Service Management
• Identity & Access Management
• DevOps, DevSecOps & AIOps

We partner with leading global enterprises to modernize technology ecosystems, optimize business operations and build reliable, scalable digital solutions.

At Claidroid, we believe that great technology careers are built through meaningful challenges, international exposure, continuous learning and ownership of real business outcomes.

Our professionals have opportunities to collaborate with international stakeholders, gain experience in enterprise‑scale environments and strengthen their capabilities in technologies that are central to global digital transformation.

Role Overview

As an OpenText Consultant, you will contribute to the implementation, integration, configuration and ongoing support of enterprise document management solutions within an HR IT landscape.

You will work closely with HR technology teams, application specialists, business stakeholders and external technology partners to ensure seamless integration between OpenText, SAP

SuccessFactors and SAP HCM.

The role combines platform configuration, technical support, system maintenance, enterprise integration, information security and continuous improvement.

You will have the opportunity to work with complex business processes and enterprise technology environments while expanding your expertise in content management and SAP‑integrated solutions.

Key Responsibilities

OpenText Implementation & Configuration

• Support implementation and enhancement of OpenText solutions for enterprise HR document management.
• Configure document workflows, metadata, user permissions and document lifecycle processes.
• Support integrations between OpenText, SAP SuccessFactors and SAP HCM.
• Ensure configurations align with business requirements, operational needs and platform standards.
• Contribute to the reliability and continuous improvement of enterprise content management solutions.

Technical Support & Platform Maintenance

• Provide Level 2 and Level 3 technical support for OpenText applications.
• Investigate and resolve configuration, integration and application issues.
• Perform root‑cause analysis and coordinate technical resolutions with internal teams and vendors.
• Support system updates, patches, upgrades and enhancements.
• Maintain system stability, performance and operational continuity.

Integration, Security & Compliance

• Support integration with SAP and other enterprise applications.
• Work with APIs and integration middleware technologies as required.
• Maintain appropriate document security, permissions and access controls.
• Ensure solutions comply with relevant information security and data protection requirements, including GDPR.
• Collaborate with application and infrastructure teams to maintain secure, reliable integrations.

Documentation & Stakeholder Collaboration

• Prepare technical documentation, configuration guides and support procedures.
• Develop user guidance and training materials.
• Assist business users with technical queries and platform best practices.
• Collaborate with HR IT teams, business stakeholders and external vendors.
• Identify opportunities to enhance usability, system performance and operational efficiency.

Must‑Have Skills

• 6–8 years of overall professional experience, including at least 3 years in OpenText implementation, configuration and technical support.
• Hands‑on experience with OpenText Content Server, Extended ECM or comparable OpenText modules.
• Strong understanding of enterprise content and document management processes.
• Knowledge of SAP SuccessFactors and SAP HCM, particularly HR document management integration.
• Experience configuring workflows, metadata, document permissions and lifecycle management.
• Strong technical troubleshooting, root‑cause analysis and application support capabilities.
• Understanding of access control, data security and regulatory compliance requirements.
• Ability to collaborate effectively with technical teams, business stakeholders and external vendors.
• Good English communication and documentation skills.

Good‑to‑Have Skills

• Experience with SAP CPI, Boomi, REST APIs or other enterprise integration middleware.
• OpenText or SAP‑related professional certifications.
• Exposure to cloud‑based document management solutions.
• Knowledge of HR business processes and associated compliance requirements.
• Experience supporting enterprise technology platforms in international or geographically distributed environments.

Why Join Claidroid Technologies?

International Project Exposure. Enterprise Technology. Accelerated Professional Growth.

Joining Claidroid is an opportunity to move beyond routine technology support and contribute to enterprise digital transformation initiatives involving global organizations.

Work on international projects

Collaborate with enterprise technology professionals and stakeholders across international business environments. Gain practical experience with the scale, complexity and governance expectations of global technology programmes.

Expand your technical capabilities

Strengthen your expertise in OpenText, enterprise content management, SAP‑integrated HR platforms, application support, enterprise integration and secure document management.

Build meaningful enterprise experience

Work on solutions that support business‑critical HR operations, document governance and enterprise application ecosystems.

Learn through collaboration

Engage with experienced engineers, consultants, architects and technology specialists working across multiple enterprise technology practices.

Develop your professional potential

Enhance your technical depth, problem‑solving capabilities, consulting skills and ability to work with global stakeholders—competencies that can help prepare you for more advanced enterprise technology roles.

Grow with an evolving technology company

Be part of a growing organization focused on Cloud, AI, Automation and Enterprise Platforms, where technical expertise, accountability, innovation and continuous learning are valued.

At Claidroid, our aim is not simply to provide another job opportunity, but to create an environment where capable professionals can broaden their experience, strengthen their expertise and progress toward the next stage of their careers.

Work Location

Pune / Thiruvananthapuram, India

The working arrangement and location requirements will be discussed during the recruitment process.