Openings For Non Voice process freshers - NTT DATA-Night Shift

NTT DATA, Inc.; Chennai; On-site; INR 240,000 - 360,000; Full time

Job summary

NTT DATA, Inc. in Chennai seeks an entry-level Healthcare BPO Analyst to read process documents, analyze insurance claims, and calculate patient obligations.

The role requires good English communication and basic Windows skills, with a preference for typing speed and familiarity with healthcare processes. Responsibilities include navigating client applications, ensuring accurate data capture, and supporting claims processing during night shifts from 6:00 PM to 4:00 AM.

Qualifications

• 0–1 year of experience in Healthcare BPO.
• University degree or equivalent with 3+ years of formal studies.
• Typing skills 25 WPM or typewriting lower preferred.
• 1+ year experience using Windows PC applications.
• Willing to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM.
• Proficient English oral and written communication.
• Read and understand the process documents provided by the customer.
• Analyze the insurance claims and process as per standard operating procedures.
• Understand and calculate COB (Coordination of Benefit) and patient responsibility and perform insurance calculations.
• Familiarize with client applications and capture the necessary information to process insurance claims.

Responsibilities

• Read and understand the process documents provided by the customer.
• Analyze the insurance claims and process as per standard operating procedures.
• Understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations.
• Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims.

Skills

Good communication

System knowledge

Night shift flexibility

Education

University degree or equivalent (3+ years of formal studies)

Tools

Windows PC applications

Job description

Dear Candidates,

Greetings form NTT DATA,

Requirements for this role include

• 0 -1 Year of experience in any Healthcare BPO
• University degree or equivalent that required 3+ years of formal studies
• Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have
• 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements
• Ability to communicate (oral/written) effectively in English to exchange information with our client.
• In this Role you will be Responsible For :
• Read and understand the process documents provided by the customer
• Analyze the insurance claims and process as per standard operating procedures
• To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations
• Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims

Mandate ask:

• candidate with decent communication
• good system knowledge
• flexible to work with night shift
• location : Chennai