Onsite Analyst

Resurgent AV Integrators Pvt Ltd; Mumbai; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading AV integration company in Mumbai aims to hire an Onsite Analyst with 1-2 years of experience in technical support and computer networking. The role involves providing on-site assistance for AV installations, troubleshooting, and ensuring project execution at client locations. Ideal candidates should possess hands-on knowledge of computer networking and excellent communication skills, as well as a willingness to travel locally across Mumbai for project needs.

Qualifications

• 1–2 years of experience in onsite support, IT support, or networking.
• Hands-on knowledge of computer networking, hardware setup.
• Experience in AV integration or technical field service preferred.

Responsibilities

• Provide on-site technical support for AV, IT, or networking systems.
• Assist in installation and testing of AV equipment and networking devices.
• Resolve technical issues and ensure minimum downtime.
• Maintain daily reports and documentation of onsite activities.
• Understand and troubleshoot basic network connectivity issues.

Skills

Technical support skills

Computer networking knowledge

Problem-solving skills

Communication skills

Education

BE / ITI / Diploma / Any Graduate

Job description

Location: Mumbai
Department: Project
Experience: 1–2 Years
Qualification: BE / ITI / Diploma / Any Graduate
Requirement: Computer Networking Knowledge
Industry: AV Integration / IT Support / Technical Projects

Onsite Analyst

Job Summary

We are looking for a reliable and technically skilled Onsite Analyst with 1–2 years of experience in technical support, networking, or on-site project activities. The role involves providing on-site assistance for AV/IT installations, troubleshooting, customer coordination, and ensuring seamless project execution at client locations.

Key Responsibilities

Provide on-site technical support for AV, IT, or networking-related systems.

Assist in installation, configuration, and testing of AV equipment, networking devices, and peripherals.

Resolve technical issues, elevate complex problems, and ensure minimum downtime.

Perform cable management, equipment setup, and system checks.

Coordinate with project engineers, support teams, and vendors to complete onsite tasks.

Maintain daily reports, service logs, and documentation of onsite activities.

Support live events, meetings, and client sessions by ensuring all systems function correctly.

Understand and troubleshoot basic network connectivity issues.

Ensure all project tasks are completed within timelines and quality standards.

Required Experience

1–2 years in onsite support, IT support, networking, AV installation, or technical field service.

Hands‑on knowledge of computer networking, hardware setup, LAN/WAN basics, and troubleshooting.

Experience working in AV integration, IT services, or technical field environments is preferred.

Additional Requirements

Should be comfortable working at client sites on a daily basis.

Good communication and customer service skills.

Ability to handle technical tasks independently with minimal supervision.

Willingness to travel locally across Mumbai for project needs.