Onboarding Team Manager - Vice President

JPMorgan Chase & Co.; Bengaluru; Sur place; INR 5 000 000 - 8 000 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. in Bengaluru seeks a Client Onboarding Vice President to lead end-to-end migration programs across Treasury Services products.

You will partner with clients and internal teams to drive disciplined delivery, governance, and executive reporting. You will build strategies, manage multiple priorities, communicate clearly, influence stakeholders, and balance risk and control in a fast-paced, regulated environment.

Qualifications

• 13+ years in client onboarding, implementations, or related banking operations.
• Experience leading complex client-facing projects.
• Apply project management skills to manage multiple priorities and deadlines.
• Clear written and verbal communication with clients and partners.
• Influence stakeholders to drive alignment.
• Strong risk and control awareness in regulated environments.
• Bachelor’s degree or equivalent.

Responsabilités

• Lead end-to-end client transfer and migration programs through implementation and stabilization.
• Serve as the primary point of contact for clients and partners across the lifecycle.
• Build trusted relationships with senior treasury, finance and technology stakeholders.
• Create implementation strategies, governance structures, and risk mitigation plans.
• Orchestrate cross-functional delivery across product, sales, service, operations, and risk teams.
• Facilitate steering committees and executive-level discussions.
• Assess risks and roadblocks; elevate and resolve issues proactively.
• Manage multiple high-priority engagements with deadlines.
• Influence decision-making across diverse groups without formal authority.
• Contribute to growth via client presentations and RFP responses.
• Champion process improvements and automation to enhance scalability.

Connaissances

Client onboarding

Project management

Stakeholder management

Risk & control

Communication skills

Analytical thinking

Formation

Bachelor's degree or equivalent

Description du poste

Job Information

• Job Identification 210801310
• Job Category Onboarding
• Business Unit Commercial & Investment Bank
• Posting Date 10/19/2026, 04:45 AM
• Locations Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru, IN-KA, 560103, IN
• Apply Before 11/06/2026, 05:0 AM
• Job Schedule Full time
• Job Shift Night

Job Description

Make your mark by leading strategic client migrations that accelerate your leadership growth while delivering seamless, well-controlled implementations.

As a Client Onboarding Vice President within the Client Transfers team in commercial and investment banking, you lead end-to-end execution of complex client migration and transfer initiatives across Treasury Services products and solutions. You act as a trusted advisor to clients and internal partners by driving disciplined delivery, governance, and stakeholder engagement. You deliver measurable improvements to client experience, cycle times, and operational efficiency while balancing risk and control expectations.

Job Responsibilities:

• Lead end-to-end client transfer and migration programs through implementation and stabilization.
• Serve as the primary point of contact for clients and internal partners across the program lifecycle.
• Build trusted relationships with senior treasury, finance, operations, and technology stakeholders.
• Create implementation strategies, project plans, governance structures, risk mitigation plans, and executive reporting.
• Orchestrate cross-functional delivery across product, sales, service, operations, technology, risk, compliance, and implementation teams.
• Facilitate steering committees, governance forums, status meetings, and executive-level discussions.
• Assess risks, dependencies, and roadblocks; elevate and resolve issues proactively.
• Manage multiple high-priority client engagements while maintaining controlled execution and deadlines.
• Influence decision‑making across diverse stakeholder groups without direct authority.
• Contribute to growth opportunities through solution discussions, client presentations, and request for proposal responses.
• Champion process improvements, automation initiatives, and operational excellence to enhance client experience and scalability.

Required qualifications, skills, and capabilities:

• Bring 13+ years of experience in client onboarding, implementations, treasury services, cash management, account transfers, payments, commercial banking, or financial services operations.
• Demonstrate experience leading complex client‑facing projects and implementations.
• Apply project management skills to manage multiple priorities and deadlines.
• Communicate clearly in writing and verbally with clients and internal partners.
• Influence stakeholders at all levels to drive alignment and decisions.
• Analyze complex information to support problem solving and decision making.
• Resolve escalations across cross-functional teams through structured issue management.
• Operate effectively in a fast‑paced, highly regulated environment with strong attention to risk and control.
• Hold a bachelor’s degree or equivalent practical experience.

Preferred qualifications, skills, and capabilities:

• Offer experience across treasury services, payments, liquidity, commercial card, receivables, or account services.
• Support large corporate, middle market, or multinational clients in a client‑facing delivery role.
• Maintain a project management certification such as Project Management Professional, PRINCE2, or Agile.
• Lead transformation, automation, or digitization initiatives.
• Apply knowledge of banking operations, regulatory requirements, and risk frameworks.
• Engage senior client executives and C‑suite stakeholders in governance and decision forums.
• Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI‑driven solutions to achieve scalable process improvements and strategic objectives.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.