Onboarding & Talent Operations Specialist

Tranzeal; Bengaluru; On-site; INR 851,000 - 1,236,000; Full time

Job summary

Palo Alto Networks in Bangalore seeks an Onboarding & Talent Operations Specialist to ensure a smooth new-hire experience through the Interview stage and first week, coordinating with onboarding and coordination teams. The role supports offer generation, background checks, and data accuracy in multiple systems.

The position requires handling global onboarding processes, scheduling, and stakeholder communication.

Qualifications

• Experience with onboarding for AMER/US onboarding, background checks and I-9.
• Experience in onboarding processes for US/AMER regions.
• Not suitable for recruitment coordination roles.

Responsibilities

• Own onboarding from offer to first week, coordinating via Workday Onboarding.
• Manage high-volume interview scheduling for US hours.
• Coordinate with recruiters and hiring managers for a smooth candidate experience.
• Maintain onboarding data in Workday Recruit and other systems (ServiceNow, DocuSign).
• Create and update regional talent acquisition operations training materials.

Skills

AI scheduling platform

Offer generation

Onboarding experience

Integrity & confidentiality

Communication skills

Organization & multitasking

MS Office / GSuite

Lifecycle understanding

Attention to detail

Critical thinking

Tools

Workday

ServiceNow

Paradox

DocuSign

MS Office

GSuite

Job description

Job Title: Onboarding & Talent Operations Specialist

Salary: 76,250 - 110,780 INR / Month depending on experience

Location: Bangalore

The shift timing will be 9:00 pm to 6:00 am IST.

Note:

Looking for core onboarding resource who has experience in AMER / US onboarding, BGV, I9. Not looking for Recruitment Coordination or Recruiter profile.

Your Career:

• As a Talent Operations Specialist you will play a pivotal role in demonstrating our company culture and making the best first impression. If you are a self-starter and looking for a role that helps create a great new hire experience, this is it! This individual will provide a positive experience to all new hires from the Interview stage through their first week at Palo Alto Networks. You would be required to support Onboarding and Coordination teams as and when required.

Your Impact

• Ensure a positive onboarding experience for new hires by ensuring all aspects of onboarding are completed accurately and timely including:
  • management of offer generation
  • management of background checks & identify verification through a third party vendor
  • and management of accurate onboarding data in Workday Recruit, and other systems like Service Now, Docusign, etc
• Adhere to processes and adjudication guidelines, but have the ability to think outside the box for issues that arise outside stated guidelines and provide recommendations to lead prior to moving forward
• Manage and provide early intervention and support for the resolution to issues as they are identified and help to implement long-term solutions
• Serve as a key member and active participant of the Staffing Operations team, offering ideas and suggestions to address gaps/roadblocks and present scalable solutions
• Own the entire new hires onboarding experience including: coordinate via Workday Onboarding platform and email with new hires regarding onboarding requirements, background check documentation, Welcome Day, and ensure all required information is returned in a timely manner
• Ensure a positive candidate experience for new hires by ensuring all aspects of hiring are completed accurately and timely including:
  • Managing high volume interview scheduling for our Talent Acquisition team (following USA working hours)
  • Maintain a consistent follow up with interviewers and candidates throughout the hiring process in order to enhance positive hiring experience
• Partner with the recruiters and hiring managers to achieve an efficient, accurate and high touch candidate experience throughout the recruiting lifecycle
• Provide support for a variety of administrative activities requiring knowledge of organizational procedures, methodologies, and business practices
• Provide enthusiastic guidance and communication to potential hires, interview teams and hiring managers as it relates to the interview scheduling and logistics throughout the interview process
• Actively maintain and update regional talent acquisition operations training guides and standard operating procedures documents
• Conduct facilitation for new hires and assist in the coordination and execution of talent development programs, including scheduling, resource allocation, and participant communications
• Act as a liaison between program participants, facilitators, and leadership to ensure open communication and address any issues or concerns
• Maintain accurate records of program participants, materials, and feedback
• Manage the day-to-day of the Employee Referral Program and Rehire Eligibility process, ensuring critical workflows move quickly and accurately.

Skills:

• Experience with an AI scheduling platform, Offer generation and onboarding experience.
• Experience with Workday Recruiting data, Interview scheduling, and reporting
• Demonstrates a high degree of integrity and maintains confidentiality
• Flexible, yet highly organized, and able to adapt to shifting priorities, demands and deadlines in a global, dynamic environment
• Strong written and verbal communication skills
• Proficient at handling high volumes of work and multi-tasking in a fast-paced, high-intensity work environment
• Proficient in use of MS Office Suite or GSuite
• Understanding of the entire candidate/employee lifecycle, with ability to recommend process-oriented, technical, and/or operational solutions to improve the overall experience
• Meticulous attention-to-detail with consistent follow up
• Critical thinking and problem-solving is an absolute must
• Experience with the following tools a plus: Workday, ServiceNow, Paradox, and DocuSign