Onboarding Specialist INDIA

Baseee; India; Remote; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Impact from Day One

Remote-First

Own the Product

Growth during Hypergrowth

Job summary

Base is seeking an experienced Implementation Engineer to onboard ecommerce brands on Base.com, build integrations with PHP or Python, and collaborate with global teams to tailor workflows for Indian customers. You will automate complex operations across commerce, logistics, accounting, and CRM, while advising clients on optimal configurations.

The role offers remote-first work with global peers, opportunities to influence product decisions, and a clear path into tech leadership as Base scales

Qualifications

• 2–5 years in ecommerce SaaS implementation.
• Remote setup with strong self-management.
• Fluent English (B2+) and at least one Indian language.
• Familiarity with ecommerce systems and marketplace operations.
• Comfortable with PHP or Python scripting.
• Experience with REST APIs.

Responsibilities

• Lead end-to-end client onboarding of ecommerce brands using Base.com.
• Build and customize integrations using PHP or Python.
• Collaborate with global teams to test and improve product for Indian users.
• Leverage integration suite to automate operations across commerce, logistics, accounting and CRM.
• Act as a technical advisor to clients and help them adopt our solutions.
• Ensure code and systems are fast, stable and scalable.

Skills

Tech-First

Independent

Customer-centric

Multilingual

REST APIs

Tools

REST APIs

Base platform

Job description

At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations. Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx. However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation. If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits!

What You’ll Own & Drive

• Client Implementation & Onboarding: Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
• Custom Integration & Scripting: Build and customize integrations using PHP or Python to tailor workflows and systems to customer needs.
• Platform Enhancements: Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
• Workflow Automation: Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
• Solution Consulting: Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
• Performance Optimization: Ensure code and systems are built with speed, stability, and scalability in mind.

Requirements

• Tech-First Problem Solver: You love solving customer pain points through hands-on tech implementation and scripting.
• Experienced & Independent: 2-5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.
• Languages You Speak: Solutioning , Ecommernce warehouse process understanding, PHP (nice to have), comfortable working with REST APIs
• Customer Obsessed: You see the product through the eyes of the end-user and optimize for value delivery.
• Multilingual Communicator: Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.
• Mandatory: Familiarity with ecommerce systems, marketplace operations, or prior exposure to base.com.

Tech Stack You'll work With

• Languages: PHP8, Python, Java
• Databases: MySQL
• Frontend: JavaScript

Benefits

• Impact from Day One: You'll play a central role in building the India implementation playbook.
• Remote-First, Freedom-Led: Work independently with global peers and no micromanagement.
• Own the Product: We build what we believe in-with direct influence on product decisions.
• Long-Term Growth: Join us during hypergrowth and grow into tech leadership roles as we scale India ops.