Implementation Specialist

Base.com India; Coimbatore; Remote; INR 3,524,229 - 5,286,343; Full time

Benefits offered by this job

Impact from Day One

Remote-First, Freedom-Led

Long-Term Growth

Job summary

A leading ecommerce SaaS provider is seeking a Technical Implementation Specialist in India to lead customer onboarding and integrations. You will work with PHP or Python to enhance product functionalities, address client needs, and automate processes. This role offers remote independence and a chance to grow with a rapidly expanding team. Ideal candidates are tech-savvy, customer-focused, and multilingual.

Qualifications

• 2–5 years of experience in ecommerce SaaS implementation with strong self-management.
• Proficient in PHP or Python, comfortable working with REST APIs.
• Fluent in English (B2+) and at least one Indian language.

Responsibilities

• Lead end-to-end technical onboarding of ecommerce brands.
• Build and customize integrations using PHP or Python.
• Act as a technical advisor to clients.

Skills

Problem solving

PHP

Python

REST APIs

Git

MySQL

Multilingual communication

Tools

JavaScript

Job description

Overview

Are you a tech-savvy implementation pro with a builder’s mindset, a knack for solving complex problems, and a drive to empower ecommerce success at scale? If ownership, hustle, and impact define you, then Base.com is your launchpad. We’re looking for a Technical Implementation Specialist – India to lead customer onboarding, solution delivery, and seamless integrations across our rapidly growing ecommerce SaaS platform. This is your chance to shape the future of multichannel commerce in India.

Location: India (Delhi/Coimbatore/Mumbai/Bangalore)

Why Base.com?

We’re on a mission to become the global operating system for multichannel commerce. Our platform empowers over 28,000 companies worldwide to manage orders, inventory, listings, and workflows across marketplaces and storefronts—backed by 1300+ powerful integrations (including Amazon, Flipkart, Shopify, Zoho, Tally, Shiprocket, Delhivery, and more). Headquartered in Poland with teams across 7 countries, we’re scaling fast—3x team growth in the last year alone—and India is our next big frontier.

What You’ll Own & Drive

• Client Implementation & Onboarding: Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
• Custom Integration & Scripting: Build and customize integrations using PHP or Python to tailor workflows and systems to customer needs.
• Platform Enhancements: Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
• Workflow Automation: Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
• Solution Consulting: Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
• Performance Optimization: Ensure code and systems are built with speed, stability, and scalability in mind.

Who You Are

• Tech-First Problem Solver: You love solving customer pain points through hands-on tech implementation and scripting.
• Experienced & Independent: 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.
• Languages You Speak: Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL.
• Customer Obsessed: You see the product through the eyes of the end-user and optimize for value delivery.
• Multilingual Communicator: Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.
• Bonus Points: Familiarity with ecommerce systems, marketplace operations, or prior exposure to BaseLinker.

Tech Stack You’ll Work With

• Languages: PHP8, Python
• Databases: MySQL
• Frontend: JavaScript
• Tools: REST API, Git

What’s In It For You?

• Impact from Day One: You’ll play a central role in building the India implementation playbook.
• Remote-First, Freedom-Led: Work independently with global peers and no micromanagement.
• Own the Product: We build what we believe in—with direct influence on product decisions.
• Long-Term Growth: Join us during hypergrowth and grow into tech leadership roles as we scale India ops.

Ready to Build for India’s Ecommerce Future?

If you’re a hands-on implementation ninja ready to shape the future of SaaS in India, apply now and help us build something iconic.

How to Apply: By filling this form.