Officer - C09

Citi; Mumbai; On-site; INR 600,000 - 850,000; Full time

Job summary

Citi is seeking an entry-level KYC Operations Analyst to support AML monitoring, governance, oversight, and regulatory reporting. You will help develop and manage Citi's KYC program, coordinating with Compliance and Control teams in Mumbai.

The role emphasizes accuracy, collaboration with relationship managers, and adherence to local regulatory requirements. A BS/BA and exposure to KYC/AML concepts are expected for this entry-level position.

Qualifications

• 1–3 years’ experience in banking, finance, or law.
• Experience in control/risk or Compliance (AML/KYC) function is an advantage.
• Knowledge of EU regulatory KYC/AML requirements.
• Flexible to work as per business timings.
• Previous relevant experience preferred.

Responsibilities

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline.
• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record.
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.).
• Validate the information within the KYC Record and CIP document to ensure completeness and accuracy (Company/Entity Formation documents, Ownership, Management, etc.).
• Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies.
• Take responsibility for KYC Record and associated documentation completion from initiation to approval.
• Maintain BSU tool current and be able to demonstrate work carried out.
• Report workflow progress to supervisor.
• Ensure KYC workflow tool is kept up to date, reflecting status and commentary accurately.
• Meet agreed daily targets for KYC Record review and completion within SLA timeframes.
• Update workflow database regularly throughout the day.
• Highlight discrepancies to Senior Case Managers, Control Team and Section Managers.
• Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department.
• Assist in departmental projects as required.

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Referral and Escalation

Risk Controls and Monitors

Risk Identification and Assessment

Risk Remediation

Education

Bachelor's degree/University degree

ACAMS certified

Job description

Job Description:

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Key Responsibilities

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
• Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
• Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
• Take responsibility for KYC Record and associated documentation completion from initiation to approval
• Maintain BSU tool current and be able to demonstrate work carried out
• Report workflow progress to supervisor
• Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
• Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
• Update workflow database regularly throughout the day
• Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
• Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
• Assist in departmental projects as required

Communication / Reporting

• Manage upward communication – Huddle updates, escalations, issues/ concerns etc.
• Track and report time log (CMs and Case Researcher) daily
• Monitor operational metrics required for management level reporting

Knowledge/Experience:

• 1 – 3 years’ experience in banking, finance, or law
• Experience in control/risk or Compliance (AML/KYC) function (an advantage)
• Knowledge of European Union regulatory KYC/AML requirements
• Flexible enough to work as per Business timings.
• Previous relevant experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience
• ACAMS certified (an advantage.

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

• Business Acumen
• Credible Challenge
• Laws and Regulations
• Management Reporting
• Policy and Procedure
• Program Management
• Referral and Escalation
• Risk Controls and Monitors
• Risk Identification and Assessment
• Risk Remediation.

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