KYC Operations Analyst 1

Citigroup Inc.; Mumbai; On-site; INR 420,000 - 660,000; Full time

Job summary

Citi in Mumbai seeks an entry-level KYC Operations Analyst 1 to support AML monitoring, governance, and regulatory reporting activities within Compliance and Control. The role assists in developing Citi's internal KYC program and ensures timely completion of KYC Records.

Responsibilities include creating KYC Records, coordinating with RM and Compliance, reviewing information from multiple sources, and maintaining accurate workflow and documentation. ACAMS is a plus.

Qualifications

• Bachelor's degree or equivalent in a related field.
• ACAMS certification is an advantage.
• Experience with AML/KYC processes is preferred.
• Understanding EU regulatory KYC/AML requirements is a plus.

Responsibilities

• Create and update KYC Records from internal and external sources by deadlines.
• Interact with RM and compliance to finalize KYC Records.
• Review company data from multiple sources for accuracy.
• Validate KYC Records and CIP documents for completeness.
• Maintain BSU tool and track workflow progress daily.
• Escalate high-risk or negative news to appropriate teams.
• Assist in departmental AML/KYC projects as needed.

Skills

AML/KYC knowledge

Regulatory awareness

Communication skills

Attention to detail

Team player

Time management

Education

Bachelor's degree

ACAMS certification (advantage)

Job description

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti‑Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective is to assist in the development and management of a dedicated internal KYC program at Citi.

Key Responsibilities

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
• Validate the information within the KYC Record and CIP document to ensure completeness and accuracy (Company/Entity Formation documents, Ownership, Management, etc.)
• Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
• Take responsibility for KYC Record and associated documentation completion from initiation to approval
• Maintain BSU tool current and be able to demonstrate work carried out
• Report workflow progress to supervisor
• Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
• Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
• Update workflow database regularly throughout the day
• Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
• Escalate any negative news and high‑risk cases to RM/PAM/AML Compliance department
• Assist in departmental projects as required

Communication / Reporting

• Manage upward communication – Huddle updates, escalations, issues/ concerns etc.
• Track and report time log (CMs and Case Researcher) daily
• Monitor operational metrics required for management level reporting

Skills

• Demonstrated understanding of core AI concepts, including machine learning, and generative AI, and their potential impact on the business.
• The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.
• Strong negotiation skills
• Excellent written and verbal communication skills.
• Customer services oriented
• Ability to develop strong professional relationships
• Strong research skills
• Accuracy and strong attention to detail
• Ability to work well under pressure and tight time frames
• Pro‑active, flexible, have good organizational skills and must be a team player.
• Ability to work in a dynamic environment

Knowledge / Experience

• 1 – 3 years’ experience in banking, finance, or law
• Experience in control/risk or Compliance (AML/KYC) function (an advantage)
• Knowledge of European Union regulatory KYC/AML requirements
• Flexible enough to work as per Business timings.
• Previous relevant experience preferred

Education

• Bachelor's degree/University degree or equivalent experience
• ACAMS certified (an advantage)

Job Family Group

Operations - Services

Job Family

Business KYC

Time Type

Full time

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