Non Voice Process Executive

Aneja's Training & Placement Services; Mohali, Chandigarh, Panchkula; On-site; INR 167,000 - 301,000; Full time

Benefits offered by this job

Performance Incentive

PF ESI Benefit

Cab Facility

Job summary

Aneja's Training & Placement Services in Chandigarh & Mohali is hiring a Customer Care Executive for voice and non-voice support. The role involves handling calls, resolving queries, updating records, and adhering to quality guidelines. Salary ranges from 15,000 to 27,000 INR in hand, with CTC up to 34,000 INR.

Training and growth opportunities are provided. Candidate will engage via voice, chat, and email, ensuring high customer satisfaction while following company processes.

Qualifications

• Handle customer calls & queries.
• Resolve complaints professionally.
• Update customer records.
• Voice/Chat/Email support.
• Follow quality & process guidelines.
• Maintain quality & customer satisfaction.

Responsibilities

• Handle customer calls & queries.
• Resolve complaints professionally.
• Update customer records.
• Voice / Chat / Email support.
• Follow quality & process guidelines.
• Maintain quality & customer satisfaction.

Skills

Handle customer calls & queries

Resolve complaints professionally

Update customer records

Voice/Chat/Email support

Follow quality guidelines

Maintain customer satisfaction

Job description

HIRING –CUSTOMER CARE EXECUTIVE

We are looking for Customer Care Executives to join our team in Chandigarh & Mohali

Voice /Non-Voice

15,000 –27,000/- IN HAND

CTC: Up to 34k

Call HR Rabiya: 9463307726

ANEJA'S TRAINING & PLACEMENT SERVICES

Required Candidate profile

• Handle customer calls & queries
• Resolve complaints professionally
• Update customer records
• Voice / Chat / Email support
• Follow quality & process guidelines
• Maintain quality & customer satisfaction

Perks and benefits

• Performance Incentive
• PF ESI Benefit
• Cab Facility