Nokia FlowOne technical specialist

Tata Consultancy Services; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nokia FlowOne specialist is needed to own end-to-end flow management: deep understanding of FlowOne Order Management internals and hands-on knowledge of orchestration, state transitions, fallout handling, and activation closure debugging.

You will configure and support templates, rules, workflow logic, and product-service mappings, implement custom FlowOne extensions, and prefer configuration-first approaches over code changes while coordinating integrations with CRM, billing, middleware, and

Qualifications

• Deep understanding of FlowOne Order Management internals
• Hands-on knowledge of Order orchestration & decomposition
• Hands-on knowledge of Order state transitions
• Hands-on knowledge of Fallout & jeopardy handling
• Ability to debug Lead Order Activation Closure flows end-to-end
• Configure and support: Order templates
• Configure and support: Business rules & validations
• Configure and support: Workflow logic
• Configure and support: Productservice mappings
• Implement and optimize custom FlowOne extensions
• Prefer configuration-first approach over code changes
• Hands-on integration support with CRM systems
• Hands-on integration support with Billing platforms
• Hands-on integration support with Middleware / ESB
• Hands-on integration support with Network / provisioning systems
• Debug interface failures
• Debug payload & data mapping issues
• Debug SLA breaches across systems
• Analyze and resolve order stuck / order fallout issues
• Analyze and resolve performance degradation
• Analyze and resolve data inconsistencies
• Perform root-cause analysis (RCA) and permanent fixes
• Work across logs, DB, interfaces, and batch layers
• Experience with batch vs online processing
• Understanding batch windows & dependencies
• Understanding scheduler tools (e.g., ControlM or similar)
• Strong SQL skills for data analysis and reconciliation
• Basic JVM and performance tuning awareness

Responsibilities

• Deep understanding of FlowOne Order Management internals
• Hands-on knowledge of Order orchestration & decomposition
• Order state transitions and fallout/jeopardy handling
• Ability to debug Lead Order Activation Closure end-to-end
• Configure and support: Order templates
• Configure and support: Business rules & validations
• Configure and support: Workflow logic
• Configure and support: Productservice mappings
• Implement and optimize custom FlowOne extensions
• Prefer configuration-first approach over code changes
• Hands-on integration support with CRM systems
• Hands-on integration support with Billing platforms
• Hands-on integration support with Middleware / ESB
• Hands-on integration support with Network / provisioning systems
• Debug interface failures
• Debug payload & data mapping issues
• Debug SLA breaches across systems
• Analyze and resolve order stuck / order fallout issues
• Analyze and resolve performance degradation
• Analyze and resolve data inconsistencies
• Perform root-cause analysis (RCA) and permanent fixes
• Work across logs, DB, interfaces, and batch layers
• Experience with batch vs online processing
• Understanding batch windows & dependencies
• Understanding scheduler tools (e.g., ControlM or similar)
• Strong SQL skills for data analysis and reconciliation
• Basic JVM and performance tuning awareness

Job description

Key Technical Responsibilities

Nokia FlowOne Product Expertise

• Deep understanding of FlowOne Order Management internals
• Handson knowledge of:
  • Order orchestration & decomposition
  • Order state transitions
  • Fallout & jeopardy handling
• Ability to debug Lead Order Activation Closure flows endtoend

Configuration & Customization

• Configure and support:
  • Order templates
  • Business rules & validations
  • Workflow logic
  • Productservice mappings
• Implement and optimize custom FlowOne extensions
• Prefer configurationfirst approach over code changes

Integrations & Interfaces

• Handson integration support with:
  • CRM systems
  • Billing platforms
  • Middleware / ESB
  • Network / provisioning systems
• Debug:
  • Interface failures
  • Payload & data mapping issues
  • SLA breaches across systems

Production Support (L2/L3)

• Analyze and resolve:
  • Order stuck / order fallout issues
  • Performance degradation
  • Data inconsistencies
• Perform rootcause analysis (RCA) and permanent fixes
• Work across logs, DB, interfaces, and batch layers

Batch, Performance & Backend

• Experience with batch vs online processing
• Understanding of:
  • Batch windows & dependencies
  • Scheduler tools (e.g., ControlM or similar)
• Strong SQL skills for data analysis and reconciliation

Basic JVM and performance tuning awareness Role & responsibilities

Preferred candidate profile