NOC Analyst L2

Airowire Networks PVT LTD; India; On-site; INR 350,000 - 700,000; Full time

Job summary

Airowire Networks PVT LTD in Bengaluru is seeking a NOC Analyst to support enterprise network operations, manage incidents and resolve escalations, ensuring reliability, security and performance of critical infrastructure. You will monitor networks, troubleshoot, perform maintenance and enforce security policies while collaborating with senior engineers and cross-functional teams.

The role requires strong knowledge of switching, firewalls, wireless networks and network security, with CCNA or

Qualifications

• Strong network operations experience.
• Experience with network monitoring.
• Firewall troubleshooting experience.
• Wireless networking knowledge.
• CCNA certification is a must; CCNP advantageous.
• Ability to handle technical escalations.

Responsibilities

• Monitor enterprise network performance and availability.
• Identify and troubleshoot network issues.
• Proactively address potential performance and connectivity problems.
• Support stable and reliable network operations.
• Manage network-related incidents and service requests.
• Handle problem tickets and approved network changes.
• Provide advanced troubleshooting support.
• Escalate complex issues when required.

Skills

Network operations

Network monitoring

Troubleshooting

Incident management

Shift-based work

Communication

Collaboration

Escalations

Analytical thinking

Education

CCNA

CCNP

Equivalent networking certifications

Tools

SolarWinds

Nagios

Wireshark

Palo Alto

Fortinet

Job description

Airowire Networks is an IT solutions and technology company focused on networking, cybersecurity, cloud, managed services and professional IT services.

Our teams work on enterprise technology environments where reliability, security and performance are critical. Airowire also provides managed Network Operations Centre services with proactive monitoring, troubleshooting and performance optimization.

About the Role

Airowire is looking for a NOC Analyst in Bengaluru to support enterprise network operations and handle complex technical escalations.

The role focuses on network monitoring, incident management, troubleshooting, maintenance and security compliance. You will work closely with senior engineers to resolve complex network issues and maintain the stability, security and performance of enterprise infrastructure.

This role is ideal for networking professionals with strong experience in network operations, switching, firewalls, wireless networking and network security.

Key Responsibilities

Network Operations

• Monitor enterprise network performance and availability.
• Identify and troubleshoot network issues.
• Proactively address potential performance and connectivity problems.
• Support stable and reliable network operations.
• Manage network-related incidents and service requests.
• Handle problem tickets and approved network changes.
• Provide advanced troubleshooting support.
• Escalate complex issues when required.

Network Troubleshooting

Troubleshoot issues related to:

• TCP/IP
• DNS
• DHCP
• VLANs
• Switching
• Spanning Tree Protocol
• Wireless networks
• Firewalls
• VPN
• Network security

Firewall & Security

Work with enterprise security technologies including:

• Fortinet
• Ruckus
• Firewalls
• VPN
• Intrusion Prevention Systems

Wireless Networking

• Monitor and troubleshoot wireless networks.
• Support wireless access points.
• Investigate connectivity and performance issues.

Network Maintenance

• Perform routine network maintenance.
• Support network optimization activities.
• Identify opportunities to improve network performance and reliability.

Documentation

• Incident resolutions
• Network configurations
• Troubleshooting activities
• Operational procedures
• Network changes

Stay updated with emerging networking technologies and recommend improvements to network performance, reliability and operational efficiency.

Technical Skills

• TCP/IP
• DNS
• DHCP
• VLAN
• Switching
• Spanning Tree Protocol

Network Security

• Firewalls
• VPN
• IDS
• IPS
• Network Security Policies
• Security Compliance

Firewall Technologies

• Fortinet
• Ruckus

Wireless Networking

• Wireless Access Points
• Wireless Controllers
• Wireless Troubleshooting
• Enterprise Wireless Networking

Monitoring & Troubleshooting Tools

• Wireshark

What We’re Looking For

• Strong network operations experience
• Good understanding of enterprise networking
• Experience with network monitoring
• Firewall troubleshooting experience
• Wireless networking knowledge
• Strong analytical and problem-solving skills
• Good communication and collaboration skills
• Ability to work in a shift-based NOC environment
• Ability to handle technical escalations

Certifications

Preferred Certifications

• CCNA
• CCNP
• Equivalent networking certifications

The source JD states that an associate-level certification such as CCNA is a must, while CCNP or equivalent is an advantage.

Why Join Airowire?

At Airowire, you’ll work with enterprise networking, cloud, cybersecurity and IT infrastructure technologies while developing your technical and professional skills.

You’ll gain exposure to real-world network operations, security environments, troubleshooting and continuous infrastructure improvement.

This role provides an opportunity to strengthen your expertise across:

This is particularly useful for candidates looking to grow toward advanced NOC, network engineering or network security roles.

FAQ

What does a NOC Analyst do?

A NOC Analyst monitors enterprise networks, manages incidents, troubleshoots network issues and supports network performance, security and reliability.

What skills are required for a NOC Analyst?

Key skills include network monitoring, troubleshooting, TCP/IP, DNS, DHCP, VLANs, switching, firewalls, wireless networking and network security.

Where is this NOC Analyst position located?

The position is based in Bengaluru.

What firewall technologies are relevant to this role?

The role includes experience with Palo Alto, Fortinet and Ruckus technologies.

Which network monitoring tools are used?

The JD mentions SolarWinds, Nagios and Wireshark.

Does the role involve network security?

Yes. The role includes firewalls, VPN, intrusion detection/prevention and network security compliance.

Does the role involve wireless networking?

Yes. The position requires experience managing and troubleshooting wireless networks, access points and wireless controllers.