Nexthink Engineer (f/m/x)

Sii Poland; India; Remote; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Remote work opportunities

Employment stability

Diverse portfolio of clients

Great Place to Work Europe

Open management team

Job summary

Nexthink Engineer role in an international context focuses on the technical administration, development, and optimization of the Nexthink DEX platform. You will collaborate with End User Device Management, Service Desk, and Workplace teams to leverage telemetry for improving device performance and employee experience.

Responsibilities include building dashboards, developing Remote Actions, and integrating Nexthink with ITSM platforms.

Qualifications

• Minimum 4 years of experience in endpoint management and engineering.
• Expertise in Nexthink Infinity administration and platform engineering.
• Proficiency in Nexthink Query Language (NQL).
• Hands-on experience creating dashboards and investigations in Nexthink.
• Practical experience developing and managing Remote Actions.
• Proven ability to troubleshoot Windows 11 endpoint issues.
• Good understanding of Microsoft Intune, Entra ID, M365, and application deployment.
• Advanced PowerShell scripting for endpoint automation and remediation.
• Ability to analyse endpoint telemetry and follow IT change/release/incident processes.
• Fluent English communication; immediate joiners preferred.

Responsibilities

• Administering and maintaining the Nexthink platform and endpoint components.
• Configuring and developing Nexthink content to meet operational requirements.
• Building and maintaining Live Dashboards to monitor device health and user experience.
• Developing and maintaining Remote Actions for endpoint diagnostics and automated remediation.
• Creating workflows using Nexthink Flow and integrating with enterprise platforms.
• Managing platform content, configurations, and lifecycle.
• Writing and optimizing Nexthink Query Language (NQL) queries to identify issues.
• Analyzing telemetry data to identify trends in device performance and software adoption.
• Identifying recurring endpoint issues and implementing proactive remediation.
• Measuring remediation effectiveness and collaborating with engineering to resolve systemic issues.

Skills

Nexthink Infinity administration

Nexthink Query Language (NQL)

Live dashboards

Remote Actions

PowerShell scripting

Windows 11 endpoint issues

Intune Entra ID M365

Tools

Nexthink Flow

ServiceNow integration

Microsoft Graph/API integrations

Job description

The Nexthink Engineer will be responsible for the technical administration, development and optimisation of the Nexthink Digital Employee Experience (DEX) platform.

The role will work closely with End User Device Management, Service Desk, Workplace & Collaboration, and other technology teams to use Nexthink telemetry to identify issues, improve device performance, automate remediation, and enhance the overall employee experience.

The engineer should be capable of taking a requirement from problem identification, analysis, solution/remediation, to measurement of outcome.

Your tasks

• Administering and maintaining the Nexthink platform and endpoint components
• Configuring and developing Nexthink content to meet operational requirements
• Building and maintaining Live Dashboards to monitor device health, performance, and user experience
• Developing and maintaining Remote Actions for endpoint diagnostics and automated remediation
• Creating workflows using Nexthink Flow and integrating them with enterprise platforms.
• Managing platform content, configurations, and lifecycle
• Writing and optimizing Nexthink Query Language (NQL) queries to identify endpoint and application issues
• Analysing telemetry data to identify trends in device performance, Windows reliability, boot and logon times, and software adoption
• Identifying recurring endpoint issues and implementing proactive detection and automated remediation
• Measuring remediation effectiveness, reducing recurring incidents, and collaborating with engineering teams to resolve systemic issues

Requirements

• Minimum 4 years of relevant experience in endpoint management and engineering
• Strong expertise in Nexthink Infinity administration and platform engineering
• Proficiency in Nexthink Query Language (NQL)
• Hands-on experience creating dashboards and investigations in Nexthink
• Practical experience developing and managing Remote Actions
• Proven ability to troubleshoot Windows 11 endpoint issues
• Good understanding of Microsoft Intune, Microsoft Entra ID, Microsoft 365, and application deployment
• Advanced PowerShell scripting skills for endpoint automation and remediation
• Ability to analyse endpoint telemetry, correlate technical events, and follow enterprise change, release, and incident-management processes
• Fluent English communication skills; immediate joiners preferred

Nice to have

• Experience developing workflows using Nexthink Flow
• Familiarity with integrating Nexthink with ITSM and automation platforms
• Knowledge of ServiceNow and Microsoft Graph/API integrations
• Understanding of Azure Virtual Desktop (AVD)
• Exposure to macOS endpoint management
• Previous work in large enterprise EUC (End User Computing) or Workplace environments

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Diverse portfolio of clients
• Wide portfolio of technologies
• Employment stability
• Remote work opportunities
• Contracts with the biggest brands
• Great Place to Work Europe
• Many experts you can learn from
• Open and accessible management team