Professional Services Network Expert Professional Services Network Expert
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
What you’ll do:
Responsibilities:
- Work in a consultative manner with customers, PM’s, sales, and systems engineering to the scope and deliver Professional Service projects.
- Evaluate customer networks for performance, scalability, and security and provide recommendations to customers about improvements to network configurations and topologies to prevent problems before they occur.
- Work with the internal Juniper Networks technical teams for placement of products and feature improvements for reliability, availability, and serviceability.
- Working as a Technical Consultant for major network deployments and migrations where responsibilities includes delivery of Professional Services milestones including creation of high level and low level design documentation, migration planning, product integration and acceptance.
- Work closely with colleagues and customer personnel to help test, design, and plan for deployments of new products and features.
- Support networks in the early stages of deployment Woking on larger projects, coordinating the work of a larger delivery team and owning overall responsibility for network implementation.
- Provide appropriate training (Knowledge Transfer workshops) to Juniper Networks partners and customers.
- Develop and maintain strong relationships with the customer's technical management and teams.
- Participation in requirements gathering workshops, discussions, and meetings with Customer’s Design, Test, and/or Engineering Teams.
- Providing input related to ‘best practices’ in design, implementation and/or migration planning, and validation & verification testing.
- Assisting with hand-over to Operations or to a Juniper Networks Operational RE.
- Tracking and reporting of issues found during testing, Implementation, and migration.
- Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, replicate customer environments and network problems in the lab.
- Working with customers across different zones.
Primary Skills:
- Strong Consultancy ,Design , Implementation and Migration, customer handling exposure, ability to work on multiple projects and manage customers appropriately.
- Extensive experience in a technical role including strong experience supporting large SP networks and mobile backhaul solutions.
- Excellent communication and interpersonal skills.
- Excellent and deep hands‑on and planning capabilities in TCP/IP, MPLS, L2/L3 VPN, IPSEC, Traffic Engineering, IGP, BGP, Internet peering/exchanges.
- Strong knowledge of IP-related protocols including IS-IS, OSPF, BGP, RSVP, LDP, QOS solutions, and IPv4/ IPv6 standards/protocols.
- Strong knowledge in Service Provider background.
- Basic knowledge of Ent/DC domain will be handy.
- Hands‑on experience with Linux servers and network services (DHCP, SNMP, FTP, TFTP, DNS, NTP).
- Must be fluent in the English language and possess excellent written and verbal communication skills.
- Should be open for International travel on need basis.
Additional/Preferred Skills:
- Advanced Service Provider Technologies such as NG-MVPN , CGNAT/BNG and Segment Routing skills.
- Perl/Python/Unix Scripting.
Preferred Certifications :
JNCIA/JNCIS/JNCIP/JNCIE/CCNA/CCNP/CCIE or other equivalent.
What you need to bring:
- Experience in the Telco/Service Provider domain primarily.
- Knowledge in Ent/DC will be a plus.
- Hands‑on experience on Juniper devices will be a plus.
Education:
- Bachelor or Master of Science in Computer Science, Software Engineering, or similar discipline.
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here . Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
What We Can Offer You:
- Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job: Engineering Job Level: TCP_03
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Experience Level Senior Level