Advanced Services Consulting Engineer

Hewlett Packard Enterprise India Private Limited; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Hewlett Packard Enterprise India Private Limited in Bengaluru invites applications for an Advanced Services Consulting Engineer. This onsite role focuses on delivering proactive consulting to optimize network reliability and performance for designated customers.

You will review designs, run health checks, and recommend changes to topology, configuration and deployment. The ideal candidate has 3–5 years of Datacenter/IP/MPLS experience, strong TCP/IP skills, and Juniper certifications.

Qualifications

• Bachelor’s degree in Electrical/Electronics Engineering, CS, or equivalent.
• 3–5 years experience in designing/implementing IP/MPLS/datacenter networks.
• Juniper certifications (JNCIS/JNCIP/JNCIE) or industry equivalent are helpful.

Responsibilities

• Review and assess open software defects and provide recommendations.
• Deliver proactive consulting services such as health checks, impact assessment and upgrade analysis.
• Assist customers and senior engineers in Juniper product health checks and optimization.
• Recommend design/topology/configuration changes to improve operational performance.
• Document and share knowledge with internal Juniper resources for better support.

Skills

IP networking

Juniper

TCP/IP

OSPF/BGP

Automation interest

Education

Bachelor’s degree in Electrical/Electronics Engineering, CS or equivalent

Tools

Juniper certifications

Job description

Advanced Services Consulting Engineer

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Key objectives The Advanced services team provides "forward-looking" technical services to optimize network reliability and performance for designated customers. We are passionate about enabling our customers towards a fast, risk-free deployment of network services. We assist our customers to evaluate network for performance, scalability, and security and provides recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas. Partnering on short-term projects such as recommendation and implementation of new Juniper software and hardware features in the customer's network.

What you’ll do:

• Uses professional knowledge to review and assess open software defects.
• Provides appropriate recommendations on identified risks and discusses the details with respective teams.
• Delivers proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc…).
• Assists the Customers, Sr. Engineers in conducting Juniper product health checks in order to identify potential product performance problem areas.
• Based on the evaluation makes a relevant recommendation to optimize operational performance in respect to design/topology/configuration.
• Review and evaluate network plans and assists in the planning of new feature implementation and product deployment.
• Looks for opportunities for improvement in the products, documentation quality, and need for automation.
• Present these findings in appropriate forums.
• Documents and maintains customer network solutions knowledge and educates other internal Juniper resources for a better support experience.

What you need to bring:

• The candidate is encouraged to have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6).
• Should possess reasonable expertise on Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN.
• Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN is a plus.
• Experience and desire to work on automation will be valuable in long run.
• Amiable communication, interpersonal and social skills will make a difference!
• Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalent are helpful.

Qualification and Experience:

• We generally prefer candidates with Bachelor’s degree in Electrical/Electronics Engineering, Computer Science or equivalent.
• 5+ years experience in designing, implementing, solving technical problems of the state-of-the-art Datacenter, IP/MPLS- Networks is desirable.
• The successful candidate will demonstrate and be a role model for the values of the "Juniper Way" - Be Bold, Build Trust, Deliver Excellence.

Job Family Definition

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Management Level Definition

Contributions include applying intermediate level of subject matter expertise to solve common technical problems. Acts as an informed team member providing analysis of information and recommendations for appropriate action. Works independently within an established framework and with moderate supervision.

Responsibilities

Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements. Tasks may include installing new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings. Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks. Contributes to design for specific deliverables and assists in the development of technical solutions. Participates as part of a team and maintains good relationships with team members and customers. Understands the company strategy and the role that the individual plays. Uses knowledge tools and re- uses information for the benefit of projects, and of professional development. Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.

Education and Experience Required

• 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).

Knowledge and Skills

• Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
• Able to contribute to the design for deliverables.
• Has ability to perform/drive resolution of problems on individual products.
• Able to communicate broad and specific concepts with team and to peers.
• Able to produce documentation for use by team and customer.

What We Can Offer You

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Equal Employment Opportunities

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

Experience Level Senior Level

Job: Services Job Level: TCP_03