Job Summary
Network VoIP Engineer - Noida, Uttar Pradesh, India
Responsibilities
- Network Support: Assist in installation and configuration of LAN/WAN networks.
- Configure basic IP addresses, sub netting, DHCP and DNS.
- Basic understanding of VLAN, trunk/access ports and PoE.
- Assist with configuration of network switches and routers.
- Troubleshoot basic network connectivity issues using: Ping, Traceroute, IP configuration, Basic switch commands.
- Assist in troubleshooting network connectivity, packet loss and latency issues.
- VoIP / IP-PBX Support: Assist with installation and configuration of IP-PBX systems.
- Configure SIP extensions and IP phones.
- Basic understanding of SIP registration and SIP calling.
- Troubleshoot: IP phone registration issues, Incoming/outgoing call problems, No audio/one-way audio, SIP trunk connectivity, IP phone network connectivity.
- Learn and work with Asterisk, Zycoo, Coovox, Matrix, Dasscom or similar PBX systems.
- Assist senior engineers with customer troubleshooting and remote support.
- IP Phones VoIP Devices: Installation and configuration of IP phones from vendors such as Fanvil, Grandstream, Yea link, Matrix, Dasscom.
- Basic knowledge of SIP account configuration.
- Perform phone firmware updates and basic troubleshooting.
- Assist with IP-PBX and IP-phone deployment at customer sites.
- Linux Server Support: Basic knowledge of Linux is preferred.
- Learn basic Linux commands and troubleshooting.
- Assist with checking: Services, Network connectivity, Disk space, System logs.
- Basic exposure to Docker is an advantage.
- Troubleshooting Customer Support: Provide remote and onsite technical support.
- Collect logs and screenshots from customer systems.
- Assist senior engineers in analyzing Wire shark/PCAP captures.
- Follow troubleshooting procedures and document solutions.
- Prepare basic installation and service reports.
- Escalate complex issues to senior engineers.
Job Type
Requirements
- Candidate should have basic knowledge of: TCP/IP
- IPv4 addressing
- Subnetting
- LAN/WAN
- Ethernet
- VLAN
- DHCP
- DNS
- NAT
- PoE
- Basic routing
- SIP
- VoIP
- IP phones
- Basic Linux commands.
- Good to Have CCNA certification or CCNA-level knowledge.
- Basic Asterisk knowledge.
- Basic Wire shark knowledge.
- Basic Linux knowledge.
- Basic knowledge of switches and routers.
- Knowledge of SIP/RTP
- Networking or VoIP project/internship experience.
Disclaimer
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.