Network Engineer - SME (CCNA/CCNP, Cisco WLC)

Lenovo; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Learning and development programs

Employee assistance programs

Job summary

Lenovo is seeking a Level 2 Network Support Engineer to join our enterprise network team in Mumbai. You will handle installation, configuration, and management of Cisco-based environments, ensuring high availability, performance, and security across data, voice, and wireless networks in a client-facing setting.

The role requires hands-on experience with SDA, DNAC, ACI, ISE, and WLC, strong routing and security skills, and a CCNP certification. Onsite at client locations with rotating shifts.

Qualifications

• Strong hands-on experience with Cisco technologies (SDA, DNAC, ACI, ISE, WLC).
• Expertise in routing, switching, SDN, VXLAN, and network security.
• Experience in wireless networks, WLC and Access Point troubleshooting.
• Knowledge of AAA, DNS, DHCP, IPAM, micro-segmentation.
• Experience managing firewall policies and enterprise security environments.
• Strong troubleshooting and debugging skills in complex network environments.
• Hands-on experience working with latest Cisco architectures and technologies.
• Ability to work independently and manage client expectations.
• CCNP certification is mandatory.

Responsibilities

• Install, configure, and manage enterprise networks using Cisco technologies.
• Deploy Cisco SDA, DNAC, ACI, ISE, and WLC platforms.
• Design and manage wireless network architecture, including WLC security.
• Troubleshoot routing, switching, firewall, and wireless issues.
• Manage provisioning, assurance, and automation with Cisco DNA Center.
• Support voice technologies including Cisco Call Manager, voice gateways, and Webex.
• Monitor network performance and security; identify and mitigate risks.
• Oversee BAU operations, patching, upgrades, and SLA adherence.

Skills

Routing & Switching

Network security

Wireless networking

Troubleshooting

Client-facing communication

Education

CCNP certification

CCIE (optional)

Tools

Cisco SDA

Cisco DNAC

Cisco ACI

Cisco ISE

WLC

Cisco Call Manager

Job description

Role Summary

We are hiring a Level 2 Network Support Engineer with strong expertise in Cisco technologies to support and manage enterprise network environments.

In this role, you will work on latest Cisco technologies and modern enterprise network architectures, ensuring high availability, performance, and security across data, voice, and wireless networks in a client-facing environment.

Key Responsibilities

• Install, configure, and manage enterprise network environments using Cisco technologies
• Deploy and support modern Cisco platforms including SDA, DNAC, ACI, ISE, and WLC
• Design and manage wireless network architecture, including WLC operations and security implementation
• Perform advanced troubleshooting across routing, switching, firewall, and wireless networks
• Manage provisioning, assurance, and automation services using Cisco DNA Center
• Support voice technologies including Cisco Call Manager, voice gateways, and Webex
• Monitor network performance and security, proactively identifying and mitigating risks
• Manage BAU operations, lifecycle activities (patching, upgrades), and ensure SLA adherence

Skills & Experience

Must-have

• Strong hands-on experience with Cisco technologies (SDA, DNAC, ACI, ISE, WLC)
• Expertise in routing, switching, SDN, VXLAN, and network security
• Experience in wireless networks, WLC and Access Point troubleshooting
• Knowledge of AAA, DNS, DHCP, IPAM, micro-segmentation
• Experience managing firewall policies and enterprise security environments
• Strong troubleshooting and debugging skills in complex network environments
• Hands-on experience working with latest Cisco architectures and technologies
• Ability to work independently and manage client expectations
• Cisco CCNP certification (mandatory)

Good-to-have

• Cisco CCIE (Enterprise Infrastructure or Data Center)
• Experience with network automation (Python, scripting, Cisco automation tools)
• ITIL Foundation certification
• Experience working in managed services / client-facing environments

Benefits

Lenovo offers a comprehensive benefits package designed to support employees’ health, financial security, and well-being:

• Group health insurance coverage for employees and dependents
• Preventive health check-ups and online doctor consultations
• Paid leaves including privilege leave, sick leave, parental leave, and birthday leave
• Life insurance and accidental disability coverage
• Employee assistance and wellness programs
• Learning and development programs to support career growth

Location & Work Model

• Location: Mumbai,India
• Work Model: Onsite at client location
• Shift: Rotational shifts with 6-day working schedule