We are seeking an experienced Network Engineer with 8-10 years of relevant experience in managing and supporting enterprise-grade network and security infrastructure. The role is responsible for ensuring the availability, performance, reliability, and security of customer networks, with hands-on expertise across firewalls, load balancers, routers, switches, SD-WAN, and wireless technologies. The ideal candidate is self-driven, capable of working independently, and experienced in troubleshooting complex technical issues and improving network operations and service delivery.
Roles & Responsibilities
- Manage and support customer network infrastructure, including firewalls, routers, switches, load balancers, and wireless access points.
- Configure, monitor, and troubleshoot Cisco, Fortinet, and Palo Alto firewalls.
- Administer and optimize F5 and NetScaler load balancers to support high availability and performance.
- Maintain and troubleshoot Cisco routers and switches across core, edge, production, and data centre environments.
- Deploy and manage Cisco SD-WAN solutions and Cisco Meraki routers, switches, and access points.
- Design and deploy networking solutions across data centre environments.
- Participate in network design, implementation, testing, documentation, and continuous improvement activities.
- Provide Level 3 support for escalated network incidents and coordinate with OEMs and vendors as required.
- Collaborate with cross-functional teams to ensure seamless integration and delivery of network services.
- Maintain accurate records of network configurations, incidents, troubleshooting activities, and resolutions.
- Ensure adherence to applicable quality control standards and inspection protocols.
Professional & Technical Skills
- Strong understanding of enterprise networking concepts, terminology, protocols, and security principles.
- Hands-on expertise with Cisco, Fortinet, and Palo Alto firewalls.
- Practical experience with F5 and NetScaler load balancers.
- Strong working knowledge of Cisco routers, switches, SD-WAN, and Cisco Meraki solutions.
- Proven experience managing production, core, edge, wireless, and data centre network infrastructure.
- Strong analytical, troubleshooting, and problem-solving skills.
- Effective communication, stakeholder coordination, and technical documentation skills.
- Familiarity with quality control, inspection methodologies, and process optimization in network operations.
Additional Information
- Minimum 8-10 years of relevant experience in enterprise networking.
- Ability to work independently, manage multiple priorities, and perform effectively under pressure.
- Willingness and ability to work in shifts.
- Certifications such as CCNP, CISSP, or equivalent are preferred.
- Fifteen years of full-time education is mandatory.