Network Engineer - IT

Interactive Manpower Solutions; Ahmedabad District; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Interactive Manpower Solutions seeks an IT network specialist to assist in designing, implementing, and maintaining LAN, WAN, and wireless networks, including routers, switches, firewalls, and related infrastructure. You will monitor performance, resolve incidents, and support AD, DNS, DHCP, and other services in a fast-paced environment.

The role covers 24/7 operational support, proactive maintenance, and knowledge documentation to ensure high availability of critical systems.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).
• Solid understanding of the OSI or TCP/IP model.
• Hands-on experience with monitoring, network diagnostic, and network analytics tools.

Responsibilities

• Network Design and Implementation: Assist in implementing, maintaining, and supporting LAN, WAN, and wireless networks, including routers, switches, firewalls, load balancers, servers, UPS systems, and other IT infrastructure components.
• Configuration and Maintenance: Configure, monitor, test, and maintain network devices, infrastructure systems, and related services to ensure stable and reliable operations.
• Performance Monitoring: Monitor network and infrastructure performance, identify potential issues, and proactively address risks to ensure service availability and reliability.
• Troubleshooting and Incident Resolution: Diagnose and resolve L2 infrastructure incidents involving network connectivity, hardware, software, and system configuration. Escalate complex issues to L3 support or relevant vendors when required.
• Windows Infrastructure Administration: Support and troubleshoot Active Directory (AD), DNS, DHCP, WSUS, Hyper-V, Microsoft 365, Windows Failover Clustering (WFC), and other enterprise IT infrastructure services.
• L2 Technical Support: Provide advanced technical support for escalated incidents, perform root cause analysis, implement corrective actions, and assist L1 support teams in resolving complex technical issues.
• 24/7 Operational Support: Provide rotational 24/7 support, including shift coverage, on-call assistance, incident management, and timely resolution of critical infrastructure issues.
• Service Availability and Reliability: Ensure maximum uptime of business-critical applications, networks, servers, and infrastructure services through proactive monitoring, preventive maintenance, and timely incident resolution.
• Documentation and Knowledge Management: Maintain accurate technical documentation, configuration records, incident reports, troubleshooting procedures, and knowledge articles to improve operational efficiency.
• Change and Problem Management: Support planned infrastructure changes, patching activities, preventive maintenance, and problem management in accordance with established IT policies and change management procedures.

Skills

Networking protocols

OSO/TCP-IP model

Monitoring tools

Education

Bachelor's degree in CS/Engineering

Tools

Monitoring & diagnostics tools

Analytics tools

Job description

Job Responsibilities:

• Network Design and Implementation: Assist in implementing, maintaining, and supporting LAN, WAN, and wireless networks, including routers, switches, firewalls, load balancers, servers, UPS systems, and other IT infrastructure components.


• Configuration and Maintenance: Configure, monitor, test, and maintain network devices, infrastructure systems, and related services to ensure stable and reliable operations.


• Performance Monitoring: Monitor network and infrastructure performance, identify potential issues, and proactively address risks to ensure service availability and reliability.


• Troubleshooting and Incident Resolution: Diagnose and resolve L2 infrastructure incidents involving network connectivity, hardware, software, and system configuration. Escalate complex issues to L3 support or relevant vendors when required.


• Windows Infrastructure Administration: Support and troubleshoot Active Directory (AD), DNS, DHCP, WSUS, Hyper-V, Microsoft 365, Windows Failover Clustering (WFC), and other enterprise IT infrastructure services.


• L2 Technical Support: Provide advanced technical support for escalated incidents, perform root cause analysis, implement corrective actions, and assist L1 support teams in resolving complex technical issues.


• 24/7 Operational Support: Provide rotational 24/7 support, including shift coverage, on-call assistance, incident management, and timely resolution of critical infrastructure issues.


• Service Availability and Reliability: Ensure maximum uptime of business-critical applications, networks, servers, and infrastructure services through proactive monitoring, preventive maintenance, and timely incident resolution.


• Documentation and Knowledge Management: Maintain accurate technical documentation, configuration records, incident reports, troubleshooting procedures, and knowledge articles to improve operational efficiency.


• Change and Problem Management: Support planned infrastructure changes, patching activities, preventive maintenance, and problem management in accordance with established IT policies and change management procedures.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.


• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).


• Solid understanding of the OSI or TCP/IP model.


• Hands-on experience with monitoring, network diagnostic, and network analytics tools.