Network Engineer - CCNA

Vitel Global; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job summary

Vitelglobal Communications Pvt. Ltd. is seeking a Network Engineer to join our team in Begumpet, Hyderabad.

The role requires 0–2 years of experience and offers evening/night shifts (IST). You will provide L1/L2 technical support to clients and internal teams, troubleshoot network and connectivity issues, and document resolutions to ensure seamless service delivery. The candidate will escalate complex problems to engineering, coordinate with cross-functional teams, and maintain professional

Qualifications

• Good verbal and written communication skills.
• Basic knowledge of CCNA and networking concepts.
• Understanding of TCP/IP, LAN/WAN, routing, and switching.
• Strong troubleshooting and problem-solving abilities.
• Ability to manage multiple priorities and work under pressure.
• Strong teamwork and collaboration skills.

Responsibilities

• Provide L1/L2 technical support to clients and internal teams.
• Troubleshoot product, network, and connectivity issues.
• Escalate complex issues to the appropriate engineering teams.
• Manage support tickets and maintain proper documentation.
• Collaborate with cross-functional teams for timely issue resolution.
• Ensure excellent customer service and professional communication.

Skills

Verbal communication

Written communication

CCNA basics

Networking concepts

TCP/IP

LAN/WAN

Routing

Switching

Troubleshooting

Problem solving

Multitasking

Teamwork

Job description

Hiring: Network Engineer

Greetings from Vitelglobal Communications Pvt. Ltd.!

We are looking for a Network Engineer to join our team.

Position Details

Position: Network Engineer

Location: Begumpet, Hyderabad

Experience: 0–2 Years

Shift: 6:30 PM–3:30 AM IST

Working Days: Monday to Friday (5 Days)

Roles & Responsibilities

Provide L1/L2 technical support to clients and internal teams.

Troubleshoot product, network, and connectivity issues.

Escalate complex issues to the appropriate engineering teams.

Manage support tickets and maintain proper documentation.

Collaborate with cross-functional teams for timely issue resolution.

Ensure excellent customer service and professional communication.

Required Skills & Qualifications

Good verbal and written communication skills.

Basic knowledge of CCNA and networking concepts.

Understanding of TCP/IP, LAN/WAN, routing, and switching.

Strong troubleshooting and problem-solving abilities.

Ability to manage multiple priorities and work under pressure.

Strong teamwork and collaboration skills.

Interested Candidates

Please share your updated resume at: