Network Engineer

Tata Consultancy Services; Gandhinagar; On-site; INR 420,000 - 650,000; Full time

Job summary

Tata Consultancy Services in Gandhinagar invites candidates for a Walk-In Drive for a Network Engineer role. Open to candidates with 1 to 5 years of networking/telecom experience and CCNA certification. The position is based in Gandhinagar with 24x7 shifts.

Interview on 12th Sep 2026, Saturday; entry time 10:00 AM to 12:30 PM at Tata Consultancy Services Ltd, Garima Park, IT/ITES SEZ, DA IICT Road, Infocity, Gandhinagar, Gujarat.

Qualifications

• Bachelor's Degree with CCNA Certification.
• Minimum 15 years of regular education.
• CCNA Certification is mandatory.

Responsibilities

• Handle customer enquiries through voice, email, and chat channels.
• Resolve issues within defined timelines and ensure customer satisfaction.
• Maintain records of interactions and support continuous improvement initiatives.
• Work with internal teams to ensure prompt issue resolution and adherence to SLAs.

Skills

Networking knowledge

Telecom knowledge

Good communication

Interpersonal skills

Last mile access network

Network elements routers

Telecom processes understanding

Fiber optics

TP/IP concepts

Network topology

Education

CCNA Certification

Bachelor's Degree

15 years of regular education

Tools

Cisco hardware

Routers

Switches

Firewalls

GPON

Job description

Walk-In Drive at TCS Gandhinagar hiring for Network Engineer!

Role: Network Engineer

Skill: Networking knowledge / Telecom knowledge

Experience: 1 year to 5 years

Job Location: Gandhinagar

Shift: 24x7 shifts

Interview Date: 12th Sep 2026, Saturday

Entry Time: 10:00 AM to 12:30 PM

Interview Location: Tata Consultancy Services Ltd, Garima Park, IT/ITES SEZ, DA IICT Road, Infocity, Gandhinagar, Gujarat

Things to carry for interview:

• Candidates must carry a copy of their updated resume
• It is mandatory to submit a valid copy of TCS application form during the drive
• Please carry 2 Photocopies of original Aadhar or PAN card
• Candidates must carry a passport size photo

Education:

• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Full-time graduation with CCNA Certified
• Must have completed 15 years of regular education

Must Have Skills:

• Good Communication and interpersonal skills
• Experience in last mile access network and network elements routers
• Good understanding of telecom processes
• Basic understanding of telecom technologies such FTTB FTTN VDSL Copper
• GPON etc.
• Exposure of working on Provisioning configuration of Telecom services
• Readiness to work in shifts
• Experience in the design, configuration and telecom systems, hardware and
• software applications.
• Understanding of switching systems, cabling and fiber optics.
• Knowledge of network topology
• Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added
• advantage
• LAN, WAN, WLAN infrastructures
• Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
• ATM, MPLS, Frame Relay, and Metro Ethernet

Good To Have Skills:

• Perform configuration, turn-up and testing of managed services equipment
• for day 1 (Service Delivery) customer installations and day 2 (Service
• Assurance) support of existing customers.
• Work with off-net providers to troubleshoot connectivity issues with
• circuits or vendor supplied Customer Premises Equipment (CPE).
• Use various software systems and applications to effectively troubleshoot
• issues and equipment relating to underlying network connectivity, as well
• as to identify configuration and other related issues with managed services
• equipment.
• Train and mentor supported teams.
• Collaborate with and foster relationships with internal and external
• customers

Process Specific Responsibilities:

Networking knowledge / Telecom knowledge with CCNA certified. Basic understanding of telecom technologies such FTTB, FTTN, VDSL Copper

GPON.

Key Responsibilities:

• Handle customer enquiries through Voice, Email, and Chat channels
• Resolve customer issues accurately and efficiently within defined timelines
• Deliver high levels of customer satisfaction and First Contact Resolution (FCR)
• Manage customer complaints and escalations with complete ownership
• Maintain accurate records of customer interactions in internal systems
• Meet quality, productivity, compliance, and customer experience targets
• Work directly with customers while adhering to project timelines and SLAs
• Follow Agile ways of working and support continuous improvement initiatives
• Collaborate with internal teams to ensure prompt issue resolution
• Ensure adherence to organizational policies and customer service standards

Education:

• Bachelor's Degree with CCNA Certification
• Minimum 15 years of regular education

Technical Skills:

• Cisco Platforms 78xx, 65xx, firewalls, routers, switches would be added
• advantage
• LAN, WAN, WLAN infrastructures
• Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP
• ATM, MPLS, Frame Relay, and Metro Ethernet
• Understanding of switching systems, cabling and fiber optics
• Basic understanding of telecom technologies such FTTB FTTN VDSL Copper
• GPON etc.

Soft Skills:

• Use various software systems and applications to effectively troubleshoot
• issues and equipment relating to underlying network connectivity, as well
• as to identify configuration and other related issues with managed services
• equipment.
• Collaborate with and foster relationships with internal and external
• customers.
• Perform configuration, turn-up and testing of managed services equipment
• for day 1 (Service Delivery) customer installations and day 2 (Service
• Assurance) support of existing customers.

Preferred Qualifications:

• 1-5 years of experience in Networking or Telecom
• CCNA Certified
• Prior experience in Network and Telecom Domain
• Exposure to customer satisfaction and quality metrics