Network Engineer

HCLTech; Dadri; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A leading IT services company is seeking a Network Operations Engineer in Uttar Pradesh. This role involves managing and monitoring network infrastructure, ensuring optimal performance, and handling incidents. Candidates should have 3–7 years of experience, strong knowledge of TCP/IP, and hands-on experience with Cisco or Juniper technologies. The position offers full-time employment with responsibilities in configuration management, incident resolution, and network documentation.

Qualifications

• 3–7 years of hands-on experience in network operations or support.
• Strong understanding of network fundamentals.
• Hands-on experience with enterprise network technologies.

Responsibilities

• Manage and monitor enterprise network infrastructure.
• Perform configuration changes on network devices.
• Troubleshoot and resolve network incidents.
• Generate reports on network health and performance.

Skills

TCP/IP fundamentals

Routing protocols (OSPF, BGP, EIGRP)

Hands-on with Cisco / Juniper / Arista

Network monitoring tools (SolarWinds, PRTG)

Packet capture interpretation

Analytical skills

Communication skills

Ability to work under pressure

Education

CCNA certification

CCNP (Routing & Switching or Enterprise)

JNCIA / JNCIS (Juniper)

ITIL Foundation

Tools

Cisco

Juniper

Arista

Wireshark

SolarWinds

PRTG

Job description

Direct message the job poster from HCLTech

The Network Operations Engineer will manage, maintain, and monitor enterprise network infrastructure, ensuring high availability and optimal performance. The role focuses exclusively on core network technologies—routing, switching, wireless, WAN.

Key Responsibilities

1. Network Monitoring & Incident Handling

• Monitor network health, capacity, and performance using NOC/NMS tools.
• Troubleshoot and resolve L2-level incidents for:
• LAN (Layer-2 switching, VLANs, trunking)
• WAN & MPLS
• Wireless networks (controllers & access points)
• Handle escalations from L1 support; escalate to L3 as needed.
• Perform packet analysis and connectivity diagnostics where required.

2. Network Operations & Maintenance

• Perform configuration changes on switches, routers, wireless controllers, and WAN devices.
• Manage routine network operations including:
• VLAN creation & modifications
• Routing updates
• Circuit turn-ups and troubleshooting
• Conduct periodic maintenance, firmware upgrades, and configuration backups.
• Update network documentation, diagrams, and device inventory regularly.

3. Network Configuration & Implementation

• Configure and support:
• VLANs, STP, EtherChannel, LACP
• Routing protocols (OSPF, BGP, EIGRP)
• DHCP, DNS, NTP (network-side configurations)
• Support deployment of new network sites, device replacements, and network migrations.
• Assist in optimizing network performance and resolving chronic issues.

4. Documentation & Reporting

• Prepare incident summaries and RCA documents.
• Maintain runbooks, SOPs, and troubleshooting guides for L1 teams.
• Generate daily/weekly network health and performance reports.

Required Skills & Experience

Technical Skills

• Strong understanding of TCP/IP, routing, switching, and wireless fundamentals.
• Hands‑on experience with:
  • Cisco / Juniper / Arista switching & routing
  • MPLS, Leased Lines, Broadband, 4G/5G failover links
  • Good knowledge of any network monitoring tools like SolarWinds, PRTG, Nagios, ManageEngine.
  • Ability to read and interpret packet captures (Wireshark/tcpdump).
  • Familiarity with ITIL processes (Incident, Problem, Change).
• Soft Skills:
  • Strong analytical and troubleshooting capability.
  • Good communication and coordination with carriers/vendors.
  • Able to work under pressure and in 24x7 rotational environments if required.

Education & Certifications

• Mandatory certifications: CCNA
• Preferred certifications:
  • CCNP (Routing & Switching or Enterprise)
  • JNCIA / JNCIS (Juniper)
  • ITIL Foundation (optional)

Experience

• 3–7 years of hands‑on experience in network operations, NOC, or enterprise routing & switching support.

Seniority level: Mid‑Senior level

Employment type: Full-time

Job function: Consulting and Administrative

Industries: IT Services and IT Consulting

Location: Noida, Uttar Pradesh, India