Network Data Engineer

Tata Consultancy Services; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Tata Consultancy Services in Hyderabad is seeking a Network Engineer to monitor and troubleshoot client network solutions, covering routing, switching, security, and wireless access. You will coordinate with vendors and manage incidents, changes, and requests to ensure service availability.

Key responsibilities include configuring networks remotely, creating network diagrams, and driving internal resources to boost network performance across services.

Qualifications

• Experience in troubleshooting router, switches, Firewalls & Wireless Network.
• Experience with IT Service Management Tools and Processes.

Responsibilities

• Responsible for network service management including service availability, incident, request, change management and project management.
• Remote configuration expertise & ability to guide user for fixing issues.
• Network Diagram creating / modification.
• Drive internal Project resources to improve availability and performance of all network services.

Skills

Network troubleshooting

Router and switch expertise

Firewall expertise

Wireless network knowledge

Vendor coordination

ITIL familiarity

Communication & teamwork

Problem solving

Tools

Soarwinds

ServiceNow

ITIL framework

Job description

Role & responsibilities

Responsible for network Monitor ,troubleshoot Client Network solutions, vendor, and operations management Covering Routing & Switching Protocols, Network Security, Wireless Access (WAPS) IP Addressing (Schemas, VLANS, DNS, DHCP), Firewalls.

• Experience in troubleshooting router, switches, Firewalls & Wireless Network.
• Responsible for network service management including service availability, incident, request, change management and project management.
• Manages data communications carriers and suppliers.
• Remote configuration expertise & ability to guide user for fixing issues.
• Network Diagram creating / modification.
• Drive internal Project resources to improve availability and performance of all network services.

Technical skills/ knowledgeable on:

• Switching technology (Cisco, HP/Aruba, D-Link, etc.)
• Routing technologies (Cisco, Draytek, etc)
• Firewalls (Juniper, Fortinet, Palo Alto, Meraki MX,etc)
• VPN technologies (S2S,Remote Access, etc)
• LAN Technologies (Port-Channels, VLANs, etc.)
• Wireless Technologies (Cisco, Meraki, Aruba, Draytek, etc)
• WAN Technologies (MPLS, Internet)
• NMS Tools (Soarwinds)
• Ticketing tools (Service Now, ITIL)
• Vendor Coordination to fix issues ISP/Hardware

Good-to-Have

• 1)Good Communication and Team management skill
• 2) Experience with IT Service Management Tools
• 3) Familiarity with server management and monitoring tools
• 4) Exceptional critical thinking and problem solving ability5) Strong interpersonal skills to assist non-technical individuals with complex technical issue

Preferred candidate profile