TheNetwork Administrator is responsible for the administration, configuration,monitoring, troubleshooting, optimization, and security of the organization'sLAN, WAN, SD-WAN, Wireless, and Internet infrastructure. The role includesmanaging enterprise switches, firewalls, network monitoring solutions, ISPcoordination, vendor management, cybersecurity compliance, and ensuring highnetwork availability across multiple business locations.
Thecandidate should possess strong hands-on experience with Layer-2 and Layer-3networking, enterprise firewalls, network security, and incident managementwhile ensuring adherence to defined Service Level Agreements (SLAs).
KeyResponsibilities
- Configure,manage, and troubleshoot Layer-2 and Layer-3 switches.
- Configureand maintain VLANs, Inter-VLAN Routing, Trunking, EtherChannel,STP/RSTP/MSTP.
- ConfigureStatic Routing and Dynamic Routing protocols (OSPF, BGP where applicable).
- ConfigureDHCP Relay, ACLs, QoS, VRRP/HSRP.
- Maintainnetwork documentation, IP addressing plans, topology diagrams, and networkinventory.
- Ensurehigh availability and redundancy of network infrastructure.
2.Firewall Administration
Configure,manage, troubleshoot, and optimize enterprise firewalls including:
- PaloAlto Networks
- FortinetFortiGate
- SophosFirewall
3.Network Security
- Implemententerprise network security best practices.
- Performfirewall policy reviews and optimization.
- Ensurecompliance with cybersecurity standards.
- CoordinateVulnerability Assessment and Penetration Testing (VAPT).
- AnalyseVAPT reports.
- Performremediation of identified vulnerabilities.
- Coordinatewith application owners and infrastructure teams for vulnerabilityclosure.
- Verifyremediation and maintain compliance reports.
- Assistduring security audits.
4.Network Monitoring & Performance Management
Administerenterprise monitoring solutions such as:
- ManageEngineOpManager
- OtherNetwork Monitoring Platforms
5.Internet & WAN Management
- Coordinatewith ISP service providers.
- Manageleased lines, MPLS, Broadband and SD-WAN connectivity.
- TroubleshootWAN connectivity issues.
- Coordinatefor circuit installation and upgrades.
- ValidateISP SLA compliance.
6.SLA Management
- Ensureadherence to Incident and Problem Management SLAs.
- Trackticket resolution timelines.
- Coordinatewith internal and external teams.
- PublishSLA reports.
- Performservice review meetings.
7.Incident & Problem Management
- Troubleshootnetwork outages.
- Resolverouting and switching issues.
- Resolvefirewall issues.
- Investigatelatency and packet loss.
- PerformRoot Cause Analysis (RCA).
- Implementpermanent corrective actions.
8.Change Management
- Implementnetwork changes through approved Change Management process.
- Preparerollback plans.
- Conductmaintenance activities during planned windows.
9.Wireless Infrastructure
- Configureand manage enterprise Wireless LAN (Aruba and Ruckus).
- ConfigureSSIDs.
- GuestWi-Fi.
- AuthenticationPolicies.
- RFOptimization.
- Wirelesstroubleshooting.
- Controllermanagement.
10.Documentation
Maintainupdated documentation including:
- NetworkDiagrams
- FirewallPolicy Documents
- IPAddress Inventory
- ConfigurationBackup
- StandardOperating Procedures (SOPs)
- DisasterRecovery Procedures
- NetworkChange Records
- KnowledgeBase Articles
11.Backup & Disaster Recovery
- Maintainconfiguration backups.
- Validatebackup restoration.
- Supportdisaster recovery drills.
- Ensurebusiness continuity for network services.
12.Compliance & Audit
- SupportInternal Audit.
- ISO27001 Compliance.
- SecurityAudits.
- VAPTCompliance.
- Documentationfor Regulatory Audits.
TechnicalSkills
Switching
- Layer-2Switching, Layer-3 Switching, VLAN, STP/RSTP/MSTP, EtherChannel/LACP, ACL,QoS, DHCP, DNS, Routing, OSPF, Static Routing, BGP (Preferred)
Firewalls
Hands-onexperience in:
- NAT,VPN, Security Policies, IPS, IDS, SSL VPN, Site-to-Site VPN, IPSec, URLFiltering, Application Control, SSL Inspection, High Availability, SecurityProfiles, Log Analysis
PreferredSkills
- SD-WANAdministration
- WirelessLAN Controller
- Aruba/CiscoWireless
- LoadBalancer Basics
- SIEMIntegration
Experience
- 3-5years of experience in Enterprise Network Administration.
- Experiencesupporting multiple plant/branch locations.
- Experiencemanaging enterprise firewalls.
- Experiencein ISP coordination and vendor management.
- Experiencehandling critical incidents in a 24×7 production environment.
EducationalQualification
- Bachelor’sdegree in computer engineering, Information Technology, Electronics, orequivalent.