Netapp Storage Administrator

Ensono; Hyderabad, Pune District, Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Ensono is seeking a NAS Storage Engineer to ensure stability and efficiency of NAS arrays, data paths, and replication. You will support NAS storage installations, upgrades, and decommissions, while contributing to process documentation and CMDB accuracy.

The role requires extensive NetApp ONTAP experience, Linux/Windows/VMware familiarity, and strong incident management skills. 24x7 shift coverage is expected in a global hybrid IT setting.

Qualifications

• Requires a minimum of 8 years of related experience with a Bachelor degree; or 6 years and a Masters degree; or a PhD with 2 years experience; or equivalent work experience.

Responsibilities

• Meets and exceeds client SLAs on incident troubleshooting and responsiveness while managing and maintaining a large distributed storage infrastructure
• Supports release and life cycle process NAS storage array installs, upgrades, and decommissions
• Contributes to operational readiness of platforms during onboarding and through ongoing process documentation creation, updates to guidelines, policies, change, and audit procedures
• Participates in troubleshooting efforts for storage issues, root cause analysis, and performance analysis and tuning
• Troubleshoot network and client connectivity issues to the NAS environments.
• ITIL-compliant champion for incident, request, change, and with particular focus on problem management
• Participate in the modernization and automation of storage infrastructure
• Deployment of new NAS array infrastructure
• Maintain accurate CMDB
• Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise

Skills

NetApp ONTAP administration

NAS protocols (NFS, SMB/CIFS)

NetApp ONTAP FSxN

NetApp Cloud Insight

Linux/Windows/VMware

TCP/IP networks & firewalls

ITIL incident/change/problem

Storage automation

Education

Bachelor degree in related field

Master's degree (advantage)

PhD (experience)

Tools

NetApp FSXn

Linux

Windows

VMware

Automation scripting (PowerShell, Python)

Job description

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because were enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.

Job Summary

NAS Storage Engineer

The Storage Engineer function ensures the stability, integrity, and efficient operation of NAS arrays and data paths, out-of-band managed storage arrays, as well as any array or appliance-based replication.

Role Descriptions

Duties and Responsibilities of the Storage Engineer function:

• Meets and exceeds client SLAs on incident troubleshooting and responsiveness while managing and maintaining a large distributed storage infrastructure
• Supports release and life cycle process NAS storage array installs, upgrades, and decommissions
• Contributes to operational readiness of platforms during onboarding and through ongoing process documentation creation, updates to guidelines, policies, change, and audit procedures
• Participates in troubleshooting efforts for storage issues, root cause analysis, and performance analysis and tuning
• Troubleshoot network and client connectivity issues to the NAS environments.
• ITIL-compliant champion for incident, request, change, and with particular focus on problem management
• Participate in the modernization and automation of storage infrastructure
• Deployment of new NAS array infrastructure
• Maintain accurate CMDB
• Participates in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise

Assist and provide technical input to Ensono storage solution architect and others on the complex solution design, configuration, integration, and installation of new services

Supervisory Responsibilities

None

Qualifications

Requires a minimum of 8 years of related experience with a Bachelor degree; or 6 years and a Masters degree; or a PhD with 2 years experience; or equivalent work experience.

Platforms experience desired

NetApp File Management, FSXn

Other skills desired

Netapp Cloud Insight, Linux/Windows/Vmware, basic understanding of TCP/IP networks and firewalls.

Ensono is a global service provider with over 2,600 associates and 10 data centers located around the world.

Shift Timing- 24*7 Rotational Shifts Role & responsibilities

Mandatory Questions

1. How many years of hands-on experience do you have with NetApp ONTAP administration (Volumes, Aggregates, and SVMs)?

2. What experience do you have working with NAS protocols such as NFS, CIFS/SMB, and troubleshooting related issues?

3. Have you managed or deployed Amazon FSx for NetApp ONTAP (FSxN) in a production environment?

4. Can you describe a critical NetApp storage incident you resolved and your approach to troubleshooting it?

5. What experience do you have with NetApp replication technologies such as SnapMirror and SnapVault?

6. How do you identify and resolve NAS storage performance issues related to latency, throughput, or capacity?

7. Have you used NetApp Cloud Insights for storage monitoring, reporting, or performance optimization?

8. What experience do you have integrating NetApp storage with Linux, Windows, and VMware environments?

9. Have you worked in an ITIL-based environment handling Incident, Change, Problem, and Request Management?

10. What automation tools or scripting languages (PowerShell, Python, Ansible, etc.) have you used for storage administration tasks?