NABFINS Customer Service Executive Recruitment 2026 - Sai Vikram Plus

2pdfonline; Tamil Nadu; On-site; INR 350,000 - 520,000; Full time

Job summary

NABFINS invites applications for the role of Customer Service Executive (CSE) in Tamil Nadu. The position focuses on Individual Business Loans and Affordable Housing Loans, combining customer acquisition with loan operations and field interactions across local travel.

Graduates with lending experience are preferred.

Qualifications

• Experience in business or housing loan operations
• 2+ years of lending experience preferred
• Local language knowledge mandatory

Responsibilities

• Customer acquisition for Individual Business Loans and Housing Loans
• Coordinate loan processing and documentation
• Engage in field visits and local travel as required
• Coordinate with credit teams and post-disbursement support
• Maintain relationships with borrowers and ensure compliance with procedures

Skills

Communication

Customer handling

Local language

Field work

Loan processing

Documentation

Credit coordination

Post-disbursement support

Relationship management

Compliance awareness

Education

Bachelor’s Degree in any discipline

Job description

NABFINS Customer Service Executive Recruitment 2026

NABFINS Customer Service Executive Recruitment 2026 . Graduate Jobs in Tamil Nadu | Business & Housing LoansLooking for a private banking, NBFC or financial services job in Tamil Nadu? Here is an opportunity for graduates with relevant lending experience. NABFINS is inviting applications for the position of Customer Service Executive (CSE) – Individual Business Loans & Housing Loans in Tamil Nadu.

The role is suitable for candidates who have experience in business loan and affordable housing loan operations, including customer acquisition, document collection, loan processing, field visits and customer relationship management.

Applicants must have completed graduation in any discipline under the 10+2+3 pattern. Candidates with at least 2 years of relevant experience in Banks, NBFCs, MFIs or Housing Finance Companies are preferred.

The position involves both customer-facing and operational responsibilities. Selected candidates should be comfortable with local travel and field visits and must have good communication skills. Knowledge of the local language is also mandatory.

Table of Contents

NABFINS CSE Recruitment 2026 – Job Highlights

Recruitment Details

Information

Company NABFINS

Position Customer Service Executive (CSE)

Department/Segment Individual Business Loans & Housing Loans

Job Code NABFINS/OPS/1145

Job Location Tamil Nadu

Qualification Graduate in Any Discipline

Experience Minimum 2 Years Preferred

Employment Sector Financial Services / NBFC

Work Nature Customer Service, Loan Operations & Field Work

Local Travel Required

Local Language Mandatory

Application Mode CV Submission

Application Fee No fee mentioned in the provided recruitment details

NABFINS Customer Service Executive Vacancy

NABFINS is looking for candidates who can support the complete customer journey associated with Individual Business Loans (IBL) and Affordable Housing Loans (AHL).

This is not limited to a desk-based customer service position. The job includes customer acquisition, field interactions, documentation, coordination with credit teams and post-disbursement support.

Therefore, applicants who have previous experience in loan sourcing, processing, customer servicing or lending operations may find their experience relevant to this position.

Educational Qualification

Candidates applying for the Customer Service Executive role should have completed a Bachelor’s Degree in any discipline.

The qualification follows the 10+2+3 educational pattern.

Qualification

Graduation Required

Discipline Any Stream

Educational Pattern 10+2+3

Additional Qualification Not specifically mentioned in the provided details

Candidates should ensure that they can provide valid educational documents when required by the company.

Work Experience

Relevant professional experience is an important part of this recruitment.

Candidates with a minimum of 2 years of experience in sourcing, processing or servicing Business Loans and Affordable Housing Loans are preferred.

Experience from organizations such as the following may be relevant:

• Banks
• Non-Banking Financial Companies (NBFCs)
• Microfinance Institutions (MFIs)
• Housing Finance Companies (HFCs)

Applicants who understand lending procedures, customer onboarding, KYC documentation and loan processing can highlight these skills clearly in their CV.

Job Responsibilities

The Customer Service Executive will handle a combination of customer acquisition, loan operations, documentation and relationship management.

Customer Acquisition

One of the important responsibilities will be identifying and approaching potential customers for Individual Business Loans and Housing Loans.

The role may involve:

• Finding prospective customers
• Building relationships with new customers
• Explaining suitable loan products
• Supporting the customer through the application process
• Maintaining regular communication with applicants

Loan Processing & Documentation

The CSE will also be involved in coordinating the loan process from application to disbursement.

Responsibilities can include:

• Handling Individual Business Loan and Affordable Housing Loan applications
• Collecting KYC documents
• Gathering income-related documents
• Checking and organizing customer information
• Coordinating with internal teams
• Assisting with loan disbursement procedures

Accuracy is particularly important when dealing with customer and financial documents.

Field Visits

This position requires candidates to be comfortable with local field travel.

Customer meetings and field visits may be required for activities connected with sourcing, verification, documentation and customer service.

Therefore, candidates who prefer a completely work-from-home position should carefully consider the job requirements before applying.

Customer Relationship Management

After loan disbursement, the CSE is expected to continue supporting customers.

The role includes maintaining professional relationships with borrowers and helping address post-disbursement requirements.

Good communication, patience and customer-handling ability can therefore be valuable for this position.

Coordination With Credit & Collection Teams

The CSE will work with different internal departments during the loan lifecycle.

The responsibilities include:

• Coordinating with credit teams
• Following up on documentation
• Assisting with disbursement activities
• Supporting collection-related activities
• Providing necessary customer support

Candidates with practical knowledge of lending operations may be able to adapt more easily to these responsibilities.

Skills Required

Apart from educational qualification and experience, candidates should possess suitable interpersonal and professional skills.

Skill

Importance

Communication Important for customer interaction

Customer Handling Required for relationship management

Local Language Mandatory

Field Work Willingness to travel locally

Documentation Required for KYC and income documents

Loan Processing Relevant experience preferred

Team Coordination Required for working with credit teams

Relationship Management Important for post-disbursement support

Compliance Awareness Required for following company and regulatory procedures

Who Can Apply?

This opportunity is mainly suitable for graduates with prior lending-sector experience.

Candidates may consider applying if they have:

• A degree in any discipline
• At least 2 years of relevant lending experience
• Experience with business or housing loans
• Knowledge of KYC and loan documentation
• Good communication abilities
• Willingness to undertake local field visits
• Knowledge of the local language

Fresh graduates without the preferred experience should carefully verify the company’s requirements before applying, as the recruitment details specifically mention relevant experience as preferred.

Application Process

Interested candidates can apply by preparing an updated CV that clearly highlights their educational background, work experience and lending-related skills.

Applicants should make sure their resume includes relevant experience in areas such as business loan sourcing, housing loan processing, customer acquisition, KYC verification, credit coordination and customer servicing, wherever applicable.

Candidates should use the official application/JD documents to confirm the appropriate email address and application instructions before sending their resume.

Documents to Keep Ready

Applicants should keep the following information/documents ready:

• Updated CV/Resume
• Graduation certificate or mark sheets
• Identity and address details
• Contact information
• Details of previous lending-sector experience

Only provide additional documents when requested through the company’s official recruitment process.

Important Points Before Applying

Before submitting your CV, check the following:

• You have completed graduation under the 10+2+3 pattern.
• Your work experience is relevant to business or affordable housing loans.
• You are comfortable with customer-facing responsibilities.
• You are willing to travel locally for field activities.
• You have knowledge of the local language.
• You have reviewed the official Job Description and application instructions.

Final Words

The NABFINS Customer Service Executive Recruitment 2026 is an opportunity for graduates who already have experience in the lending and financial services sector. The position covers a broad range of activities, from customer sourcing and loan processing to field visits, documentation, credit coordination and post‑disbursement customer support.

Candidates with experience in Banks, NBFCs, MFIs or Housing Finance Companies and practical knowledge of Individual Business Loans or Affordable Housing Loans can review the requirements carefully.

Since this role involves local travel and customer interaction, applicants should be prepared for field-based responsibilities rather than expecting a purely office-based position.

Interested candidates should prepare an updated CV and follow the application instructions provided in the official NABFINS recruitment documents. Always verify the latest requirements and application contact details before sending your resume.

Disclaimer: This article is intended for educational and informational purposes. Job seekers should verify the qualification, experience, job location, application procedure and other recruitment conditions from the official NABFINS Job Description before applying. This article does not provide any job guarantee.

NABFINS Recruitment 2026 for Customer Service Executive in Tamil Nadu. Graduates with 2 years of business or housing loan experience can apply. Check eligibility, responsibilities, skills and application details.