MS2-Sales Support

Sulzer; Thane; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Vacation days

Casual leave

Sick Leave

Festival holidays

Defined contribution pension

Hospitalization insurance

On-site parking

Subsidized cafeteria

Long service award

Job summary

Sulzer is seeking an Order Booking professional in Maharashtra to review customer orders against quotations and documentation, ensuring alignment and error-free entry into SAP. You will identify discrepancies in scope, price, quantity, terms, and contracts, and coordinate with Sales to resolve issues.

The role requires 4+ years of experience, a Graduate degree, English and Hindi, and strong MS Office and SAP skills; on-site work with Sulzer and collaboration across functions complete the profile.

Qualifications

• Review customer orders against quotation and PO docs.
• Identify discrepancies in scope, price, quantity, terms.
• Interpret contracts and assess commercial/operational risks.
• Process order bookings for pumps and spare parts with accuracy.

Responsibilities

• Review orders against approved documents to ensure alignment.
• Highlight discrepancies before order booking.
• Review contracts for risks and communicate with Sales/Tendering.
• Apply Incoterms, payment terms, taxes, and duties correctly.
• Record order bookings and generate order/customer codes as needed.
• Prepare and submit Order Acknowledgements using checklists.

Skills

English

Hindi

Education

Graduate

Tools

SAP

MS Office

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About The Role

Order Booking person reviews the order received in line with Sulzer standard policy for order receipt. After thorough review of order in terms of scope, price, quantity this register in SAP. This is first step which shall be without any error to avoid any issue at later stage of project.

Key Responsibilities

• Review customer purchase orders received from the Sales/Tendering team against the approved quotation and PO documentation to ensure alignment.
• Identify and promptly highlight any discrepancies related to scope, pricing, quantity, payment terms, delivery terms, or contractual conditions before order booking.
• Thoroughly review and interpret customer contracts, identify potential commercial and operational risks, and communicate concerns to the Sales and Tendering teams for resolution.
• Possess sound knowledge of Incoterms, payment terms, applicable taxes, duties, and statutory compliance requirements.
• Accurately process order bookings for pumps and spare parts with a commitment to zero-error execution.
• Coordinate and conduct internal kick-off meetings with relevant stakeholders for pump orders and critical/high-value spare parts orders.
• Create and maintain order booking records, including generation of order codes and customer master codes whenever required.
• Prepare, review, and submit Order Acknowledgements to customers using established standard checklists and procedures.
• Conduct regular order booking review meetings with the Sales and Tendering teams and provide bi-weekly status and performance reports.
• Maintain strong proficiency in Microsoft Office applications, particularly MS Excel, and demonstrate hands-on experience with SAP.
• Demonstrate excellent written and verbal communication skills while interacting with internal and external stakeholders.
• Possess knowledge of pumps, compressors, couplings, and related rotating equipment; such experience will be considered a distinct advantage.

Work experience: 4+ years

Expertise (e.g. professional, technical): Exposure to engineering product

Education: Level: Graduate

Languages: English & Hindi Soft skills: SAP & MS office

What we offer you

• 22 vacation days + 9 days Casual leave + 8 days Sick Leave + 13 days Festival holidays
• Defined contribution pension scheme
• Hospitalization insurance benefit
• On-site car parking
• Subsidized cafeteria
• Long service award

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.