MS Dynamics 365 CRM Developer

Airo Digital Labs, LLC; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A tech solutions provider in Bengaluru is seeking a professional with strong expertise in Dynamics 365 and Power Platform. The role involves analyzing legacy applications and integrating them into Dynamics 365 and Power Platform. Candidates should possess a Bachelor's degree in computer science or a related field and 4-10 years of experience. Key responsibilities include building Power Automate flows, developing integrations using REST APIs, and configuring Power Pages for self-service capabilities.

Qualifications

• Requires hands-on experience with Dynamics 365 Customer Engagement.
• Strong knowledge of Power Platform and Dataverse required.
• Understanding of API-based communication is an advantage.

Responsibilities

• Perform technical analysis of legacy applications and map to Dynamics 365.
• Configure Customer Service and AI Platform during development.
• Build Power Automate flows.
• Develop integrations using REST APIs and Logic Apps.
• Build and configure Power Pages for self-service.

Skills

Dynamics 365 Customer Engagement

Power Platform

Dataverse

REST APIs

Custom Connectors

Logic Apps

Power Automate

Education

Bachelor’s degree in computer science or relevant field

B.Tech/B.E. in Any Specialization

Job description

Perform technical analysis of legacy applications, workflows, and integrations, and map them to Dynamics 365 and Power Platform.

Configure Customer Service, Omnichannel, chat, routing and experience in using AI Platform while development.

Build Power Automate flows and working with Datavers.

Develop integrations using REST APIs, Custom Connectors, Logic Apps/Power Automate.

Build and configure Power Pages for self-service and portal capabilities.

Qualification

Bachelor’s degree in computer science, software development, engineering, or a related technical field.

B.Tech/B.E. in Any Specialization.

Years Of Experience

4-10 Years

Skills Required

Hands‑on experience in Dynamics 365 Customer Engagement, Power Platform, and Dataverse.

Good to have integration patterns and API‑based communication.