MS 365 Administrator

Robotico Digital LLP; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Robotico Digital LLP seeks an experienced Microsoft 365 Administrator to lead identity, access management and security optimization across M365 and Entra ID environments.

You will manage user provisioning, RBAC, MFA, SSO, and governance while coordinating with security and IT teams to ensure compliant operations.

Qualifications

• Bachelor's degree in IT, CS, information systems or related field.
• 7–10 years of experience administering Microsoft 365 and Entra ID environments.
• Strong knowledge of identity and access management and security controls.

Responsibilities

• Manage and maintain Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive for Business and Entra ID.
• Administer Entra ID environments with Azure AD B2B/ B2C and RBAC implementation.
• Configure and manage MFA, Conditional Access, SSPR and SSO for cloud apps.
• Monitor security events, perform identity governance and access reviews.
• Automate IAM processes using PowerShell, Azure CLI and Graph API.
• Collaborate with audits, compliance and incident response teams as needed.

Skills

RBAC

Azure identity management

M365 administration

Security controls

PowerShell scripting

Zero Trust

Identity governance

End-user support

Education

Bachelor's Degree in Information Technology / Computer Science / Information Systems

Tools

PowerShell

Azure CLI

Microsoft Graph API

Exchange Online

Azure AD Connect / Entra Connect

JIRA

Confluence

ADFS

Job description

The Microsoft 365 Administrator is responsible for the administration, support, security and optimization of Microsoft 365 and Microsoft Entra ID environments. This role manages identity and access services, collaboration platforms, messaging systems, hybrid identity infrastructure and security controls while ensuring compliance with organizational policies and industry best practices. The position requires expertise in Microsoft 365 services, Azure identity management, automation, and end-user support.

Job Descriptions

• Manage and maintain Microsoft 365 services, including: Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Entra ID (Azure AD), Enterprise Mobility & Security (EMS), Azure AD Connect / Entra Connect, Active Directory Federation Services (ADFS).
• Administer Microsoft Entra ID environments, including Azure AD B2B and Azure AD B2C.
• Create, modify, and maintain user accounts, groups, administrative roles and access permissions.
• Implement and manage Role-Based Access Control (RBAC) across Microsoft 365 and Azure resources.
• Configure and maintain Privileged Identity Management (PIM).
• Deploy and support Multi-Factor Authentication (MFA), Conditional Access policies and Self Service Password Reset (SSPR).
• Implement and manage Single Sign-On (SSO) integrations for cloud applications.
• Configure password protection and identity protection policies.
• Conduct user access reviews, entitlement certifications and periodic access recertifications.
• Monitor identity-related security events and investigate authentication anomalies.
• Support Zero Trust security initiatives and identity governance programs.
• Good understanding about Active Directory Domain Services (ADDS), DNS & DHCP.
• Configure and administer Exchange Online mailboxes, shared mailboxes, distribution groups, mail flow rules and retention policies.
• Monitor Office 365 service health, security, performance and implement best practices for security and compliance.
• Troubleshoot Microsoft 365 platform issues and coordinate with Microsoft support as needed.
• Ensure compliance with organizational security standards and regulatory requirements.
• Support internal and external audit activities related to identity and access management.
• Maintain access control documentation, procedures and governance standards.
• Implement and monitor security best practices across Microsoft 365 environments.
• Monitor and Administer Microsoft Defender and Microsoft Purview (DLP).
• Participate in incident response activities involving identity compromise or unauthorized access.
• Support reporting requirements in Microsoft PowerBI and workspaces.
• Troubleshoot synchronization, federation and authentication issues.
• Configure and maintain identity federation services when required.
• Automate IAM processes using PowerShell, Azure CLI, Microsoft Graph API and automation tools.
• Develop scripts for user provisioning, deprovisioning and access management.
• Monitor Azure IAM health, performance and security alerts.
• Generate compliance reports and dashboards on identity usage and access trends.
• Resolve authentication, authorization and Microsoft 365 service-related incidents.
• Perform root cause analysis for recurring issues and implement corrective measures.
• Collaborate with stakeholders to resolve complex technical issues.
• Participate in on-call support and major incident management processes as required.
• Follow ITIL-based service management practices for incident, problem, change and request management.
• Utilize JIRA and Confluence for operational tracking and documentation.

Required Qualifications

Bachelor's Degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or related field. 7-10 years of experience administering Microsoft 365 and Microsoft Entra ID environments.

Preferred Certifications

• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Microsoft 365 Administrator Expert (MS-102)
• Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Security Operations Analyst Associate (SC-200)
• Microsoft Certified: Information Protection Administrator Associate (SC-400)
• ITIL Foundation Certification