Mobile Banking Specialist

ACURA SOLUTIONS LTD; Thane; On-site; INR 600,000 - 900,000; Full time

Job summary

ACURA SOLUTIONS LTD seeks a Mobile Banking Specialist to drive adoption and enhance customer experience in Mumbai region. The role focuses on delivering mobile and internet banking solutions, improving user engagement, and ensuring compliance with regulatory standards.

The ideal candidate will analyze user feedback, collaborate with cross-functional teams, and provide staff training on mobile banking functionalities and best practices to support digital banking initiatives.

Qualifications

• Strong knowledge of mobile banking and internet banking platforms.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Strong communication skills, both verbal and written.
• Familiarity with banking regulations and compliance standards.

Responsibilities

• Collaborate with cross-functional teams to design and implement mobile banking features that enhance customer satisfaction and engagement.
• Analyze user feedback and banking trends to identify opportunities for improvement in mobile and internet banking services.
• Ensure compliance with regulatory requirements and industry standards in all mobile banking initiatives.
• Provide training and support to staff and customers on mobile banking functionalities and best practices.
• Monitor and report on the performance of mobile banking services, making recommendations for enhancements as needed.

Skills

Mobile banking

Internet banking

Analytical skills

Team collaboration

Communication skills

Regulatory compliance

Job description

We are seeking a Mobile Banking Specialist to join our dynamic team in the Mumbai Region. The ideal candidate will have a strong understanding of mobile and internet banking solutions, with a focus on enhancing user experience and driving customer engagement. As a Mobile Banking Specialist, you will play a crucial role in the development and implementation of innovative banking solutions that meet the needs of our customers in a rapidly evolving digital landscape.

Key Responsibilities

• Collaborate with cross-functional teams to design and implement mobile banking features that enhance customer satisfaction and engagement.
• Analyze user feedback and banking trends to identify opportunities for improvement in mobile and internet banking services.
• Ensure compliance with regulatory requirements and industry standards in all mobile banking initiatives.
• Provide training and support to staff and customers on mobile banking functionalities and best practices.
• Monitor and report on the performance of mobile banking services, making recommendations for enhancements as needed.

Required Skills

• Strong knowledge of mobile banking and internet banking platforms.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Strong communication skills, both verbal and written.
• Familiarity with banking regulations and compliance standards.

If you are passionate about digital banking and have the skills to drive innovation in mobile banking, we encourage you to apply for this exciting opportunity.