Mobile Banking Specialist

ACURA SOLUTIONS LTD; Navi Mumbai; On-site; INR 700,000 - 1,000,000; Full time

Job summary

ACURA SOLUTIONS LTD in Mumbai region is seeking a Mobile Banking Specialist to drive innovative digital banking solutions and enhance customer engagement. You will work with cross-functional teams to design, implement, and optimize mobile and internet banking features, ensuring regulatory compliance and high-quality user experiences.

We are looking for someone with strong analytical skills, excellent communication, and a collaborative mindset to support staff and customers with mobile banking

Qualifications

• Strong knowledge of mobile banking and internet banking platforms.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Strong communication skills, both verbal and written.
• Familiarity with banking regulations and compliance standards.

Responsibilities

• Collaborate with cross-functional teams to design and implement mobile banking features that enhance customer satisfaction and engagement.
• Analyze user feedback and banking trends to identify opportunities for improvement in mobile and internet banking services.
• Ensure compliance with regulatory requirements and industry standards in all mobile banking initiatives.
• Provide training and support to staff and customers on mobile banking functionalities and best practices.
• Monitor and report on the performance of mobile banking services, making recommendations for enhancements as needed.

Skills

Mobile banking

Internet banking

Analytical thinking

Team collaboration

Communication skills

Regulatory compliance

Job description

We are seeking a Mobile Banking Specialist to join our dynamic team in the Mumbai Region. The ideal candidate will have a strong understanding of mobile and internet banking solutions, with a focus on enhancing user experience and driving customer engagement. As a Mobile Banking Specialist, you will play a crucial role in the development and implementation of innovative banking solutions that meet the needs of our customers in a rapidly evolving digital landscape.

Key Responsibilities

• Collaborate with cross-functional teams to design and implement mobile banking features that enhance customer satisfaction and engagement.
• Analyze user feedback and banking trends to identify opportunities for improvement in mobile and internet banking services.
• Ensure compliance with regulatory requirements and industry standards in all mobile banking initiatives.
• Provide training and support to staff and customers on mobile banking functionalities and best practices.
• Monitor and report on the performance of mobile banking services, making recommendations for enhancements as needed.

Required Skills

• Strong knowledge of mobile banking and internet banking platforms.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Strong communication skills, both verbal and written.
• Familiarity with banking regulations and compliance standards.

If you are passionate about digital banking and have the skills to drive innovation in mobile banking, we encourage you to apply for this exciting opportunity.