Digital Banking Specialist

YourMoneyWise

Pune District

On-site

INR 800,000 - 1,400,000

Full time

14 days+
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Job summary

YourMoneyWise in Pune, India is seeking a role to drive adoption of digital banking products among customers. You will provide support and training on digital platforms to enhance customer experience. This is a full-time position suitable for candidates with 3-6 years of experience in digital banking promotion.

Collaborate with product teams for feedback and improvements, ensuring smooth rollouts and high user satisfaction across digital banking channels.

Qualifications

  • Bachelor's degree in IT/Computer Science/Business.
  • Experience in digital product promotion or support within banking.
  • Strong technical acumen and customer-centric approach.
  • Familiarity with mobile banking, internet banking, UPI.

Responsibilities

  • Drive adoption of digital banking products and services among customers.
  • Provide support and training on digital platforms, enhancing customer experience.
  • Collaborate with product teams for feedback and improvements.

Skills

Digital product promotion
Customer-centric approach
Technical acumen

Education

Bachelor's degree in IT/CS/Business

Job description

Pune, India Full Time 8-14 LPA 3-6 years

Description

Drive adoption of digital banking products and services among customers. Provide support and training on digital platforms, enhancing customer experience. Collaborate with product teams for feedback and improvements.

Requirements
  • Bachelor's degree in IT/Computer Science/Business
  • Experience in digital product promotion or support within banking
  • Strong technical acumen and customer-centric approach
  • Familiarity with mobile banking, internet banking, UPI
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