MIS Executive- Bangalore

Owl Ventures; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Apna is seeking a skilled Business Analyst (MIS) to join its Sales team in Bangalore (Office-based, Domlur). The role focuses on data analysis, product oversight, and account management, with strong Excel and SQL requirements.

The candidate will build data pipelines, create dashboards, and oversee CRM data to drive operational efficiency and customer satisfaction. 2–4 years of relevant experience is expected.

Qualifications

• Must have 2–4 years of experience as a Business Analyst or similar role, preferably in a Sales setting.
• Strong proficiency in MS Excel and SQL for querying and data manipulation.
• Experience with building and maintaining data pipelines.
• Familiarity with data visualization tools; dashboard creation is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication skills and ability to present complex data insights to non-technical stakeholders.
• Prior experience in account management, data analysis and revenue reporting is advantageous.
• Familiarity with CRM tools and their role in account management.

Responsibilities

• Sales Data Analysis: collect, analyze, and interpret day-to-day operational data for the Sales team and provide insights to improve efficiency and customer satisfaction.
• Data Pipelines and Queries: build and maintain data pipelines; write and optimize SQL queries for ETL processes.
• Dashboard Creation: develop and maintain dashboards to visualize key metrics and collaborate with stakeholders on reporting needs.
• CRM Tool Oversight: oversee CRM data accuracy and support account management using CRM insights.

Skills

Excel

SQL

Analytical skills

Communication skills

Tools

Data pipelines

Dashboard creation

CRM tools

Job description

About Apna (https://linktr.ee/apnahq) Founded in 2019, Apna is India’s largest professional networking platform dedicated to helping
India’s burgeoning working class to unlock unique professional networking, and skilling
opportunities. We’re one of the fastest growing unicorns currently live in 60+ cities of 20+ states.
Backed by marquee investors like Tiger Global, Lightspeed, Sequoia, Owl Ventures,
Greenoaks Capital & few more with solid $190+ funding. Apna is on a mission to enable
livelihoods for billions in India. With over 16 million users from 50+ cities and 100,000+ employers
that trust the platform - India has a new destination to discover relevant opportunities.

Requirement: 1
Title: Business Analyst (MIS )
Function: Sales
Location: Bangalore (Work from Office - Domlur)
Must Have: Strong proficiency in MS Excel and SQL
Job Description:
We are currently seeking a skilled and motivated Business Analyst to join our Sales team
and contribute to the day-to-day operational success of our Support side, focusing on data
analysis, product oversight, and account management.

Roles & Responsibilities:

• Sales Data Analysis:
  • Collect, analyze, and interpret day-to-day operational data for the Support team.
  • Provide insights and recommendations to enhance operational efficiency and customer satisfaction.
• Data Pipelines and Queries:
  • Build and maintain data pipelines to ensure a steady flow of relevant data.
  • Write and optimize SQL queries for data extraction, transformation, and loading (ETL) processes.
• Dashboard Creation:
  • Develop and maintain dashboards to visualize key operational and performance metrics.
  • Collaborate with stakeholders to understand reporting requirements and deliver actionable insights.
• CRM Tool Oversight:
  • Oversee and analyze data within the CRM tool, ensuring data accuracy and completeness.
  • Provide support to the team in utilizing CRM data for effective account management.

Requirement:

• Proven experience of 2-4 years as a Business Analyst or similar role, preferably in an Sales setting.
• Strong proficiency in Excel , SQL for querying and manipulating data.
• Experience with building and maintaining data pipelines.
• Familiarity with data visualization tools; experience with dashboard creation is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication skills and ability to present complex data insights to non-technical stakeholders.
• Prior experience in account management, data analysis and revenue reporting is advantageous.
• Familiarity with CRM tools and their role in account management.