Middleware Operations Engineer

Accenture India Private Limited; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture India Private Limited is seeking an Operations Engineer to support and deliver middleware services including Apache, Tomcat, IBM WAS, Oracle WebLogic, IIS, and MQ across on‑premises and cloud environments.

The role emphasizes end‑to‑end administration, automation with Ansible, SSL/TLS lifecycle management, and proactive performance monitoring to ensure high availability and security.

Qualifications

• 15 years of full-time education required.
• Bachelor's degree in Computer Science, Information Technology, or related discipline.
• 3–5 years of middleware administration experience (Apache, Tomcat, IBM WAS, Oracle WebLogic, IIS, MQ).

Responsibilities

• Administer Apache HTTPs, IHS server including virtual hosts, mod_rewrite, mod_proxy, load balancing, and SSL/TLS configuration.
• Administer Apache Tomcat, IBM WAS, Oracle WebLogic servers including deployment, JVM tuning, connectors, and cluster management.
• Administer Microsoft IIS including site bindings, app pools, HTTPS offloading, URL rewrite rules, and Windows Authentication.
• Manage IBM MQ: queue managers, channels, queues, topics, dead-letter queues, and message persistence.
• Maintain Ansible playbooks for middleware automation and configuration management.
• Monitor middleware health, thread pools, JVM heap usage, MQ queue depths, and message throughput; perform patching/upgrades with Ansible.
• Troubleshoot deployment failures, connection pool exhaustion, MQ errors, and certificate issues.
• Maintain middleware runbooks, Ansible inventory, deployment playbooks, and architecture documentation.

Skills

Apache HTTP Server

Apache Tomcat

IBM WAS

Oracle WebLogic

Microsoft IIS

Ansible

IBM MQ

Hybrid Middleware Operations

SSL/TLS Certificate Management

Web Application Deployment

Splunk

Jenkins

PowerShell

Python

Education

15 years full time education

Bachelor's degree in Computer Science/Information Technology/related

Tools

IBM MQ

Ansible

Splunk

Jenkins

Job description

Operations Engineer Project Role

Operations Engineer Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Apache Tomcat Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration of enterprise middleware infrastructure including Apache HTTP Server, Apache, IBM WAS, Oracle Weblogic,Tomcat, Microsoft IIS, IBM MQ message queuing platforms, and Ansible-based automation across hybrid on-premises and cloud environments. Ensures high availability, performance, and security of application delivery and messaging layers that underpin critical business applications. Must Have Skills: Apache HTTP Server, Apache Tomcat, IBM WAS, Oracle Weblogic, Microsoft IIS (Internet Information Services), Ansible (Automation & Configuration Management), IBM MQ, Hybrid Middleware Operations, SSL/TLS Certificate Management, Web Application Deployment

Roles & Responsibilities: Job Requirements: Key Responsibilities

Administer Apache HTTPs, IHS Server including virtual hosts, mod rewrite, mod proxy, load balancing, and SSL/TLS configuration
Administer Apache Tomcat, IBM WAS, Oracle Weblogic application servers including web application deployment, JVM tuning, connector configuration, and cluster management
Administer Microsoft IIS including site bindings, application pools, HTTPS offloading, URL rewrite rules, and Windows Authentication
Manage IBM MQ: queue managers, channels, queues, topics, dead-letter queues, and message persistence
Maintain Ansible playbooks and roles for automated provisioning, configuration management, patching, and deployment across middleware tiers
Maintain reverse proxy, load balancer, and web application firewall (WAF) rules across Apache and IIS
Manage SSL/TLS certificate provisioning, renewal, and deployment across Apache, Tomcat, and IIS platforms
Monitor middleware health, thread pools, JVM heap usage, MQ queue depths, and message throughput
Perform middleware patching and version upgrades across Apache, Tomcat, IIS, and MQ platforms using Ansible automation
Troubleshoot application deployment failures, connection pool exhaustion, MQ channel errors, and certificate issues
Maintain middleware runbooks, Ansible inventory, deployment playbooks, and architecture documentation

Enterprise Tools & Platforms

Apache HTTP Server: httpd, mod ssl, mod proxy, mod rewrite, mod status, virtual hosts, access / error log analysis
Apache Tomcat: Tomcat Manager, server.xml, context.xml, catalina.sh, JVM options, clustering, session persistence
Microsoft IIS: IIS Manager, web.config, Application Request Routing (ARR), URL Rewrite, application pool recycling, HTTPS bindings
Message Queuing: IBM MQ (runmqsc), Ansible: Ansible Core, Ansible Automation Platform (AAP), Roles, Playbooks, Inventory, Ansible Vault
Monitoring: Splunk
Automation: Ansible, PowerShell, Python, Jenkins (CI/CD integration)
ITSM: ServiceNow
Backup: Networker
Security: SSL/TLS (OpenSSL, Let's Encrypt, enterprise CA), WAF rules, CIS benchmarks, Qualys SLA / KPI

Ownership

Ensure adherence to SLA/KPI commitments across Apache, Tomcat, IIS, Ansible, and MQ platforms Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all middleware and messaging incidents Monitor web server availability, MQ queue depth SLAs, Tomcat response times, and Ansible job success rates Publish service performance reports and contribute to monthly service review decks

Client Facing Responsibilities

Participate in war room calls during major middleware or messaging platform incidents Handle escalation matrix and maintain clear communication with application, development, and business stakeholders Provide timely status updates during incidents, patching windows, and application deployment events Participate in governance, service review, change advisory board (CAB), and capacity planning meetings Coordinate with IBM Support, Red Hat (Ansible), and Microsoft Support for critical issue resolution

Professional & Technical Skills

Technical Experience: 3 to 5 years of total experience in middleware administration covering Apache, Tomcat, IBM WAS, Oracle Weblogic, IIS, and enterprise MQ platforms Hands-on experience writing and maintaining Ansible playbooks for middleware automation and configuration management Working knowledge of IBM MQ administration including queue manager management, channels, and troubleshooting Practical experience with SSL/TLS certificate lifecycle management across multiple middleware platforms Familiarity with hybrid environments including on-premises middleware integrated with cloud-hosted application tiers Exposure to CI/CD pipelines (Jenkins, GitLab CI) and infrastructure-as-code practices is a plus Red Hat Certified Engineer (RHCE) or Ansible Automation certification preferred IBM MQ Administrator certification a plus

Professional Attributes

Strong communication and stakeholder management skills in a client-facing environment Ability to handle critical middleware and messaging incidents and coordinate escalations under pressure Flexible to work in a hybrid on-call or 24/7 rotation model as required Strong analytical and troubleshooting mindset across multi-tier application stacks Willingness to cross-train across middleware technologies and adopt emerging automation and containerization tooling

Additional Information

- The candidate should have minimum 2 years of experience in Apache Tomcat Administration. - Bachelor's degree in Computer Science, Information Technology, or a related discipline. Relevant industry certifications in Red Hat Ansible Automation, IBM MQ, Apache administration, or Microsoft IIS are strongly preferred. - A 15 years full time education is required.