Microsoft Dynamics 365 Test Lead

Infosys; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Infosys in Bengaluru is seeking a MSD Test Lead to oversee Dynamics 365 testing across multiple projects. You will define test strategy, create test plans and scenarios, and drive quality assurance across Functional, System, Integration, and UAT testing.

The role requires strong expertise in Dynamics 365 CRM/CE, Sales, Customer Service, Marketing, and Power Platform, plus hands-on participation in defect triage, risk assessments, and test automation initiatives.

Qualifications

• Strong experience in Microsoft Dynamics 365 CRM / Customer Engagement testing.
• Experience with Dynamics 365 modules: Sales, Customer Service, Marketing, Field Service.
• Ability to define test strategy and create test plans and test scenarios.
• Coordinate testing across onshore and offshore teams.

Responsibilities

• Lead Functional Testing, System Testing, Integration Testing, Regression Testing, UAT, and End-to-End Testing.
• Validate Dynamics 365 customizations, configurations, workflows, business rules, and security roles.
• Coordinate testing activities across onshore and offshore teams; manage defect lifecycle and triage.
• Prepare test status reports, risk assessments, and quality metrics for stakeholders.

Skills

Microsoft Dynamics 365 Testing

Dynamics 365 CRM/CE testing

Test planning & strategy

Functional & System testing

UAT testing

Automation testing

Defect lifecycle management

Stakeholder reporting

Tools

Power Platform

Dynamics 365

QA automation tools

Test management tools

Job description

MSD Test lead

Primary skills: Technology->Package Testing->MS Dynamics Testing Lead and manage Dynamics 365 testing engagements across multiple projects. Define overall test strategy, test plans, test scenarios, and quality assurance processes. Review business requirements, functional specifications, and user stories. Lead Functional Testing, System Testing, Integration Testing, Regression Testing, UAT, and End-to-End Testing. Validate Dynamics 365 customizations, configurations, workflows, business rules, and security roles. Coordinate testing activities across onshore and offshore teams. Manage defect lifecycle, conduct defect triage meetings, and track closure. Ensure test coverage for Dynamics 365 integrations with enterprise applications. Prepare test status reports, risk assessments, and quality metrics for stakeholders. Drive automation and testing process improvements. Required Skills Microsoft Dynamics 365 Testing Strong experience in Microsoft Dynamics 365 CRM / Customer Engagement (CE) testing. Experience testing: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Marketing Dynamics 365 Field Service Power Platform applications Strong understanding of: Entities and Relationships Business Rules Workflows Plugins Security Roles Forms and Views Power Automate Flows