Microsoft Dynamics 365 CE/CRM Technical Consultant
Altum (India), LLC.
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Benefits offered by this job
Job summary
Altum (India), LLC. is seeking a Microsoft Dynamics 365 CE/CRM Technical Consultant with 4-6 years of hands-on experience to configure, customize, and extend Dynamics 365 CE for client engagements.
This client-facing role requires strong communication and the ability to translate business needs into robust technical solutions. You will design solutions on Dataverse and the Power Platform, manage deployments, and mentor junior consultants while coordinating with stakeholders to keep delivery on
Qualifications
- 4-6 years hands-on Dynamics 365 CE/CRM technical consulting or development.
- Deep configuration and customization across Dynamics 365 Sales/Customer Service.
- Solid Power Platform experience: Power Apps (model-driven and canvas), Power Automate, Dataverse.
- Experience with integrations using Azure services and REST/OData.
- Knowledge of ALM for Dynamics 365 with managed solutions and CI/CD pipelines.
- Understanding CE security model (roles, business units, teams, field security).
- Proven ability to lead client communication and stand-up cadence independently.
- Excellent communication, stakeholder management and problem-solving skills.
- Comfortable working in Agile/iterative delivery environments.
Responsibilities
- Configure and customize Dynamics 365 CE applications to meet client requirements.
- Design and build solutions on Dataverse and Power Platform including Power Apps and Power Automate.
- Build integrations between Dynamics 365 CE and external systems using Azure, REST/OData, and web services.
- Manage deployments across Dev, Test, UAT and Prod environments; handle ALM and data migrations.
- Produce technical documentation and design specifications; support testing and post go-live support.
- Lead client communication, plan daily cadence meetings, and mentor junior consultants.
Skills
Education
Tools
Job description
Immediate Joiner
4-6 Years Experience
Altum is a Microsoft Business Applications consultancy and AI implementation partner delivering end-to-end Dynamics 365, Power Platform, and AI-driven solutions for enterprises and organizations across industries. Our Customer Engagement practice designs and builds Dynamics 365 Sales, Customer Service, and Power Platform solutions - integrated with Azure, Microsoft Fabric, and our clients' broader technology landscape - to help organizations modernize how they sell, serve, and operate. We work across AI consulting, implementation, integration, data & analytics, and managed services, and we hold ourselves to Microsoft best practices on every engagement.
We are looking for a Microsoft Dynamics 365 CE/CRM Technical Consultant with 4-6 years of hands-on experience configuring, customizing, and extending Dynamics 365 Customer Engagement applications. This is a client-facing role: beyond strong technical delivery, you will own day-to-day client communication and run daily cadence (stand-up) meetings, keeping delivery on track and stakeholders informed. You will translate business requirements into robust, upgrade-safe technical solutions and serve as a trusted technical point of contact for the client throughout the engagement.
- Configure and customize Dynamics 365 CE applications (Sales, Customer Service, and related modules) to meet client requirements.
- Design and build solutions on Microsoft Dataverse and the Power Platform, including model-driven and canvas Power Apps and Power Automate flows.
- Build and maintain integrations between Dynamics 365 CE and external systems using Azure services (Functions, Logic Apps, Service Bus, API Management), REST APIs, and OData.
- Configure security roles, business units, teams, and field-level security in line with least-privilege and segregation-of-duties principles.
- Design and manage solution deployments across environments (Dev - Test - UAT - Prod), including ALM using managed solutions, Azure DevOps / GitHub pipelines, and configuration/data migration.
- Produce and maintain technical documentation, solution design specifications, and configuration workbooks.
- Support functional, integration, performance, and user acceptance testing, and provide hypercare and issue resolution post go-live.
- Act as the primary technical point of contact for the client on assigned workstreams.
- Plan and run daily cadence (stand-up) meetings - tracking progress, surfacing blockers, and driving actions to closure.
- Communicate status, risks, and dependencies clearly and proactively to client stakeholders and internal delivery leads.
- Lead requirement-gathering and solution-design discussions, and manage scope, expectations, and follow-ups.
- Maintain and report against sprint backlogs, action logs, and delivery plans.
- Mentor junior consultants and review their configuration and code for quality and adherence to best practice.
- 4-6 years of hands-on experience as a Dynamics 365 CE / CRM technical consultant or developer.
- Deep configuration and customization experience across Dynamics 365 Sales and/or Customer Service.
- Solid Power Platform experience: model-driven and canvas Power Apps, Power Automate, and Dataverse data modeling.
- Experience with integrations using Azure (Functions, Logic Apps, Service Bus, API Management), REST/OData, and web services.
- Working knowledge of ALM for Dynamics 365 - managed solutions, source control, and CI/CD pipelines (Azure DevOps or GitHub).
- Understanding of the CE security model (roles, business units, teams, field security).
- Proven ability to lead client communication and run daily cadence / stand-up meetings independently.
- Excellent verbal and written communication, stakeholder management, and problem-solving skills.
- Comfortable working in Agile / iterative delivery environments.
- Microsoft certifications such as PL-200 (Power Platform Functional Consultant), PL-400 (Power Platform Developer), MB-210 (Sales), or MB-230 (Customer Service).
- Experience with Power BI and Microsoft Fabric for reporting and analytics.
- Experience with Copilot Studio, AI Builder, or Copilot for Dynamics 365.
- Exposure to Power Pages / portals and Customer Insights (Marketing).
- Experience integrating CE with ERP (Dynamics 365 Finance & Operations) or third-party platforms.
- Consulting background with client-facing delivery in a partner or systems-integrator environment.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience).
Altum offers a professional and supportive work environment with opportunities for career growth and skill development.
Employees benefit from:
- Health insurance and employee well-being support
- Continuous learning and professional development opportunities
- Exposure to global clients and emerging technologies
- A collaborative culture that encourages ownership and innovation
- Long-term career growth aligned with organizational expansion
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