Location: Hyderabad / Pune
Experience: 8 10 Years
Employment Type: Full-Time
Role: O365 Administrator Role Overview
We are seeking an experienced Microsoft 365 (O365) Administrator to manage, support, and optimize enterprise Microsoft 365 environments. The ideal candidate will possess strong expertise in Microsoft 365 administration, PowerShell automation, Azure AD/Entra ID, Active Directory, and Microsoft Intune (MDM/MAM). The role requires hands‑on experience in identity management, endpoint management, security controls, automation, troubleshooting, and operational excellence within large‑scale enterprise environments.
The candidate will work closely with security, infrastructure, networking, and application teams to ensure secure, compliant, and efficient Microsoft 365 services delivery.
Key Responsibilities Microsoft 365 Administration
- Administer, configure, and support Microsoft 365 services including:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Manage tenant configurations, service health, licensing, governance, and user administration.
- Support feature rollouts, upgrades, and service enhancements.
Identity & Access Management
- Manage Azure AD/Entra ID and on-premises Active Directory environments.
- Handle user lifecycle management, groups, RBAC, SSO, MFA, and Conditional Access.
- Support hybrid identity solutions using Azure AD Connect and Cloud Sync.
- Ensure compliance with enterprise access management policies.
Microsoft Intune / Endpoint Management
- Design and implement Intune (Microsoft Endpoint Manager) policies.
- Manage MDM/MAM solutions across:
- Windows
- iOS/iPadOS
- Android
- macOS
- Configure device enrollment, compliance policies, configuration profiles, application deployment, and Windows Update for Business.
- Support Windows Autopilot deployments and endpoint security policies.
Security & Compliance
- Implement and maintain:
- Conditional Access Policies
- Multi-Factor Authentication (MFA)
- Microsoft Defender for Office 365 integrations
- Data Loss Prevention (DLP)
- Information Protection & Sensitivity Labels
- Retention Policies
- Monitor security posture and recommend improvements aligned with organizational standards.
Automation & Scripting
- Develop and maintain PowerShell automation for:
- User provisioning/deprovisioning
- Reporting and monitoring
- Compliance auditing
- Service administration
- Remediation activities
- Utilize Microsoft Graph API and PowerShell modules for advanced automation.
Monitoring & Operations
- Monitor Microsoft 365 services and proactively address issues.
- Generate operational reports covering:
- Service Health
- Audit Logs
- Sign-In Logs
- Endpoint Compliance
- Message Trace Reports
- Maintain operational dashboards and alerting mechanisms.
Incident & Problem Management
- Troubleshoot and resolve issues related to:
- Identity and authentication
- Mail flow and Exchange Online
- Teams meetings and collaboration services
- SharePoint permissions and governance
- Device enrollment and compliance
- Perform Root Cause Analysis (RCA) and implement preventive measures.
- Support ITIL-based Incident, Problem, Change, and Release Management processes.
Documentation & Governance
- Create and maintain SOPs, operational runbooks, and technical documentation.
- Ensure adherence to enterprise security, compliance, and governance requirements.
- Collaborate with security and audit teams during assessments and reviews.