Messaging Services Advisor - Microsoft Exchange and Office 365

NTT DATA Global Delivery Services Ltd; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

NTT DATA Global Delivery Services Ltd is seeking a Messaging Services Advisor for Microsoft Exchange and Office 365 in Bengaluru, India. The role focuses on supporting Exchange On Premise and Online environments, boundary services, archiving, and related Office 365 components.

The SME will handle incidents and requests, assist with patching and upgrades, and collaborate on automation via PowerShell, with strong knowledge of Outlook/OWA, Teams, SharePoint, and OneDrive.

Qualifications

• Experience with Microsoft Exchange and Office 365 administration.
• Proficient in managing Exchange On Premise and Online environments.
• Knowledge of boundary services, archiving solutions, and perimeter email filtering.
• Familiarity with automation using PowerShell is desirable.

Responsibilities

• Advises in support and maintenance of Messaging systems and Office 365 environments.
• Handle day-to-day Incident and Request management tasks.
• Assist with patching, upgrades and maintenance activities.
• Contributes to automation solutions (PowerShell) and works with senior team members.

Skills

Exchange On Premise

Exchange Online

Office 365

Boundary Services

Relay server management

PowerShell scripting

Microsoft Teams

SharePoint / OneDrive

Outlook / OWA

Education

Engineering graduate or BSC Computer Science

Tools

IronPort

Job description

Messaging Services Advisor- Microsoft Exchange, Office 365

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Messaging Services Advisor- Microsoft Exchange, Office 365 to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Typically, the Messaging Services Advisor is the Subject Matter Expert (SME) with Microsoft Exchange, Office 365 within Unified Messaging and Communication.

Good understanding and knowledge on Boundary Services, Relay server management, Ironport & Archiving solutions and Microsoft Teams.

Advises in support and maintenance of the Microsoft Office 365 Advises team in the maintenance tasks associated with the support, modification and updation of Messaging software systems.

Works with more senior team members in performing patching, upgrades, etc.

Administrator who specialized in Exchange On Premise (2013 to 2019), Exchange Online and Boundary Services (EOP, ATP, ProofPoint and Cisco IronPort) Administrator should also have generalized knowledge in other Office 365 core applications such as SharePoint, OneDrive and MS Teams Handles day to day Incident and Request management tasks Is responsible for identifying and contributing to automation solutions (e.g.: PowerShell coding) Extensive and thorough knowledge on Outlook, OWA Client related issues.

Minimum 7+ years of experience supporting multifarious Messaging environment Expert knowledge on different versions of Exchange Expert knowledge on Microsoft Office 365 Good working knowledge on Boundary Services, Relay server management & archiving solutions Good working knowledge on Ironport administration and perimeter e-mail filtering administration support Degree: Engineering graduate or Bachelor of Computer Science with relevant Messaging technology work experience.

About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Experience Level Senior Level