Menu Programme Manager

SmartQ; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

SmartQ in Bangalore is seeking a Menu Programme Manager to design and manage diverse menus featuring North Indian and South Indian cuisines. You will lead menu development, ensure quality, and align with brand standards for corporate catering.

The role emphasizes client engagement, customization, and collaboration with kitchen and vendor teams to deliver high-quality offerings across locations.

Qualifications

• Design and develop diverse menus showcasing North Indian and South Indian cuisines.
• Stay current with culinary trends and innovate menu items.
• Collaborate with clients to customize menus for their needs.

Responsibilities

• Menu Development: design and develop diverse menus showcasing North Indian and South Indian cuisines that cater to client requirements while upholding brand standards.
• Innovation and Trends: stay current with latest culinary trends and continually innovate to introduce fresh items.
• Client Engagement & Customization: collaborate with clients to customize menus based on their needs and preferences.
• Feedback Management: collect and analyze client feedback to improve menu offerings and presentation.
• Vendor Management & Sourcing: manage relationships with vendors for high-quality ingredients and cost-effective procurement.
• Quality Control: ensure menus meet high standards of quality, taste, and presentation across locations.

Skills

Menu development

Client engagement

Vendor management

Quality control

Education

Bachelor’s degree in culinary arts, Hospitality Management, or related field

Job description

SmartQ is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology. Our mission is clear: to elevate everyday dining into a seamless and meaningful experience.

In the last decade, we’ve transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60B global foodservice leader SmartQ continues to push the boundaries of what modern food-tech can achieve.

Since our inception in 2015, we’ve become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the world’s largest B2B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.

At the heart of SmartQ is a culture shaped by four core pillars:

Great People | Great Food | Great Experience | Greater Good

These values inspire collaboration, innovation, humility, and a relentless pursuit of excellence.

To dive deeper into what drives us, explore our cultural pillars on the SmartQ LinkedIn ‘Life’ page. It offers an authentic glimpse into the journey you could be part of: https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?viewA...

Are you excited to join our team as Menu Programme Manager?

We are looking for a talented and experienced Menu Programme Manager to join our team in Bangalore. The ideal candidate will have a strong background in hotels and corporate catering, with a deep understanding of North Indian and South Indian cuisines. The role involves the development, planning, and execution of diverse and high-quality menu offerings that meet client expectations and align with our brand standards.

• Menu Development: Design and develop diverse menus showcasing North Indian and South Indian cuisines that cater to client requirements while upholding brand standards.
• Innovation and Trends: Stay current with the latest culinary trends and continually innovate to introduce fresh, exciting menu items that meet evolving client preferences.
• Client Engagement & Customization: Collaborate closely with clients to customize menus based on their unique needs and preferences, ensuring high satisfaction.
• Feedback Management: Collect and analyze feedback from clients and guests to make continuous improvements to menu offerings, enhancing both quality and presentation.
• Vendor Management & Sourcing: Manage relationships with vendors to ensure the availability of high-quality ingredients and cost-effective procurement.
• Quality Control: Ensure that all menu items meet the highest standards of quality, taste, and presentation across all locations.

Qualifications:

• Bachelor’s degree in culinary arts, Hospitality Management, or a related field.
• 4-5 years of experience in menu planning and management within the hotel and corporate catering industry.
• Extensive knowledge of North Indian and South Indian cuisines, with a proven ability to create authentic, innovative dishes.
• Strong verbal and written communication skills, with the ability to engage effectively with clients, culinary teams, and vendors.
• Excellent interpersonal skills for managing client relationships and working collaboratively with kitchen staff and corporate teams.
• Ability to respond quickly to client feedback and operational challenges, ensuring smooth and efficient menu operations.

Message from CEO:

We’ve come to realize that we’re not merely in the B2B Food service industry; we’re in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down