Meeting Manager

travelhrportal; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Flexible benefits

Job summary

Amex GBT in Gurgaon, India seeks an experienced Meetings & Events Lead to plan high‑end outbound events, coordinate venue selections, DMCs, and supplier contracts, and manage program timelines.

You will collaborate with hotels, manage budgets, and generate post‑event reports, with travel up to 40% and advanced presentation skills.

Qualifications

• 8 years of meeting planning experience and travel industry knowledge.
• Contract knowledge/negotiation experience and event detailing.
• Supplier relationships and cost‑saving expertise.

Responsibilities

• Plan and manage client proposals; coordinate meetings with owners and Sourcing Manager.
• Negotiate hotel, DMC, and third‑party contracts; monitor terms and cancellations.
• Develop program timelines, schedules, and site inspections; produce itineraries.
• Coordinate registration support and program materials with creative teams.
• Handle budgeting, billing audits, and financial forecasting for programs.
• Maintain records, SOPs, and continuous improvement plans.

Skills

Contract negotiation

Vendor relations

Project management

Communication

Analytical skills

Education

CMP/SMMP preferred

Tools

Cvent

Lanyon

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

What You’ll Do

• Researches information on destinations, hotels, suppliers, venues, etc. for the development of client proposals with the direction of the meeting owner and/or Sourcing Manager and compiles and organizes information to develop the final proposal
• Complete project timeline; establishes a work flow schedule with client and suppliers to facilitate prompt and accurate handling of all program details and applies designated business program management system to handle program from sourcing meeting to final bill completion
• Handles and negotiates any additional hotel needs, destination management company (DMC), air and all third-party contracts. Monitors attrition dates, cancellation policies and ensures contracted services are accomplished
• Coordinates web registration support on assigned programs , work with creative team to produce program materials and coordinates and attend site inspections as needed
• Coordinates all program details and produces a program itinerary / working agenda that outlines all program specifics and requirements , conduct program debrief with client and provide full briefing report post event
• Works with accounting to complete final bill, reviews final billing prior to final invoicing to client and maintains accurate records, system input, and complete file management as outlined in client policies and procedures
• Evaluates program impact and reassesses objectives and outcomes; plan for continuous improvement and partners with designated team to communicate registration and air needs, status meetings and continuous communication throughout program
• Able to assist with any level of event including those of a complex nature, large volume, high level of confidentiality, etc and identifies, develops, and ensures implementation of SOP's and standard practices and process improvements
• Develops service recovery plans for events, ensures the plans are implemented, and improvement goals are achieved or exceeded and outlines strategy and communication plan for client and internal presentation purposes
• Evaluates impact of events and reassesses objectives and outcomes; plans for continuous improvement, responsible for working within the designated meeting technology tool and may be asked to make recommendations about tool/process enhancements and responsible for accurate program forecasting and updating business management systems with accurate financial information as needed
• Handles overall program budget, reviews and audits all program related billing for accuracy. Tracks and reports expenses to clients and communicates changes to them on a consistent basis , initiate and reconcile supplier payments and works with leader to forecast overall program financials and ensure monthly tracking for actual
• Works on special projects as assigned by leadership and may require travel to destinations, primarily in the APAC region, in support of client site inspections and/or program operations
• Keep tabs on industry standards and trends related to responsibilities, develop and maintain key client and supplier relationships
• Develop and maintain knowledge of technology and/or software solutions and handling multiple projects/demands effectively

What We're Looking For

• Graduate with 8 years of past meeting planning skills are required with excellent understanding of the travel industry and event planning process to include contract knowledge/ negotiation experience, detailing of events, cost savings and demonstrating supplier relationships
• CMP/SMMP preferred
• Experience working with international hotels and expertise in food, wine, travel and hospitality services
• Extensive experience in planning high-end outbound events at top venues with strong knowledge of leading venues/restaurants, DMCs, and other suppliers
• Shown experience in project management of meetings and strong relationship with hoteliers
• Ability to communicate effectively and professionally with all levels of management and clients
• Understanding of current business and social etiquette
• Ability to work accurately and timely - in order to meet deadlines and ability to be flexible and handle change well
• Analytical skills required and Microsoft Word, Excel and PowerPoint experience - Intermediate level
• Experience with meeting industry technology a plus (i.e. Cvent, Lanyon)
• Advanced oral and written presentation skills required
• Ability to travel internationally. Estimated travel - approximately 40%

Location

Gurgaon, India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wel