Medical Social Worker

Asmita Group; Mira-Bhayander; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

The Umrao Institute of Medical Science & Research in Mira Road, Mumbai is seeking a Medical Social Worker to support patient assistance and trust operations. The role involves managing case records, coordinating with medical teams and internal departments, and ensuring compliance with trust policies.

Working days are 6 per week; the position demands empathy, confidentiality, and strong documentation skills.

Qualifications

• 10+ years of relevant experience in Medical Social Work or related fields.
• Degree or Diploma in Medical Social Work / Social Work.
• Prior experience in Medical Trust / Charitable Trust administration preferred.
• Proficient in Microsoft Office applications (Word, Excel).
• Strong documentation, coordination, communication, and interpersonal skills.

Responsibilities

• Assess patients seeking financial or medical assistance.
• Process applications per Trust policies and procedures.
• Verify and document patient records; maintain physical and electronic files.
• Coordinate with internal departments and medical teams for case processing.
• Handle Trust administration activities including documentation and record management.
• Ensure compliance with Trust policies and legal requirements.

Skills

Communication skills

Interpersonal skills

Documentation

Education

Medical Social Work / Social Work degree or diploma

Tools

MS Word

Excel

Job description

Company Name: The Umrao Institute of Medical Science & Research

Work Location: Mira Road, Mumbai (Close to Railway Station)

Working Days: 6 Days a Week

Position: Medical Social Worker.

Key Responsibilities

• Assess patients who approach the Trust for financial or medical assistance.
• Understand each case individually and process applications in accordance with Trust policies and procedures.
• Complete all required formalities, including verification and documentation of patient records.
• Maintain physical records, case files, and supporting documents in a systematic and organized manner.
• Scan documents and maintain accurate and updated electronic records.
• Coordinate with internal departments, medical teams, and other stakeholders for timely case processing.
• Handle Trust administration activities, including documentation, coordination, record management, and day-to-day administrative requirements.
• Develop a clear understanding of Medical Trust operations, procedures, policies, and compliance requirements.
• Possess basic knowledge of legal and regulatory requirements applicable to Trust operations, patient assistance, documentation, and related processes.
• Ensure proper documentation and compliance with applicable Trust policies and legal requirements.
• Maintain confidentiality of patient information and sensitive documents.
• Handle other miscellaneous administrative and office-related tasks as assigned by management.

Required Qualifications & Experience

• 10+ years of relevant experience in Medical Social Work, Trust administration, healthcare administration, or a related field.
• Degree or Diploma in Medical Social Work / Social Work.
• Prior experience in Medical Trust / Charitable Trust administration will be preferred.
• Good knowledge of Trust operations, documentation, compliance, and administrative procedures.
• Basic knowledge of legal and statutory requirements related to Trust/NGO operations and patient assistance processes.
• Proficient in Microsoft Office applications, especially MS Word and Excel.
• Strong documentation, coordination, communication, and interpersonal skills.
• Ability to handle sensitive patient cases with empathy, confidentiality, and professionalism.