MDM & CMD Analyst

Accenture PLC; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Accenture PLC in Gurgaon is seeking experienced CMD/MDM specialists to manage customer data across business systems, including creation, modification, validation and governance to ensure accuracy and consistency.

You will maintain documentation, resolve duplicates, perform data cleansing and quality checks, coordinate with stakeholders, and ensure timely CMD processing within SLAs while preserving audit trails. The role also requires willingness to relocate and working in US shift timings.

Qualifications

• 3–8 years of experience in MDM / Customer Master Data.
• Strong understanding of customer master data processes.
• Willingness to relocate to Gurgaon office.
• Comfortable working in US shifts.

Responsibilities

• Manage end-to-end CMD activities including creation, modification, and maintenance of customer records.
• Ensure accuracy, completeness, and consistency of customer master data across business systems.
• Handle customer master data requests: new customer creation, updates, and modifications.
• Validate customer information and supporting documents before creating or updating records.
• Identify and resolve duplicate customer records and data discrepancies.
• Perform data cleansing, data validation, and quality checks.
• Maintain data integrity and ensure compliance with master data governance policies.
• Coordinate with business stakeholders and internal teams to resolve data-related queries.
• Ensure timely processing of master data requests within defined SLAs.
• Maintain proper documentation and audit trails for all master data changes.

Skills

MDM

CMD

Customer Data Creation

Data Validation

Data Cleansing

Data Governance

Duplicate Resolution

Stakeholder Management

SLA Management

Education

Graduate degree (any field)

Job description

We are looking for experienced professionals in Master Data Management (MDM), specifically Customer Master Data (CMD), to manage and maintain accurate customer information across business systems. The ideal candidate should have experience in customer master data creation, modification, validation, maintenance, and governance while ensuring data accuracy, consistency, and compliance with organizational standards.

Responsibilities:

• Manage end-to-end Customer Master Data (CMD) activities, including creation, modification, and maintenance of customer records.
• Ensure accuracy, completeness, and consistency of customer master data across business systems.
• Handle customer master data requests, including new customer creation, updates, and modifications.
• Validate customer information and supporting documents before creating or updating records.
• Identify and resolve duplicate customer records and data discrepancies.
• Perform data cleansing, data validation, and quality checks.
• Maintain data integrity and ensure compliance with master data governance policies.
• Coordinate with business stakeholders and internal teams to resolve data-related queries.
• Ensure timely processing of master data requests within defined SLAs.
• Maintain proper documentation and audit trails for all master data changes.

Requirements:

• Any graduate.
• 3-8 years of relevant experience in MDM / Customer Master Data.
• Strong understanding of customer master data processes.
• Willingness to work from the Gurgaon (DDC5) office.
• Comfortable working in US shifts.
• Candidates must be willing to relocate if required.

Mandatory Skills / Keywords:

• Master Data Management (MDM).
• Customer Master Data (CMD).
• Customer Data Creation and Maintenance.
• Customer Data Validation.
• Data Cleansing and Data Quality.
• Data Governance.
• Duplicate Identification and Resolution.
• Customer Data Modification.
• Stakeholder Management.
• SLA Management.