Master Trainer (Sr and Jr)

Zeevaa; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

A leading educational organization in Bengaluru seeks an experienced educator to enhance user satisfaction through comprehensive support on government digital services. The ideal candidate will have over 3 years of experience in teaching or training, along with strong skills in computer operations and proficiency in Kannada and English. Candidates should possess a degree in a relevant field, and experience in the government sector is preferred. This role requires strong communication and organizational skills.

Qualifications

• 3+ years of experience in teaching/training.
• Experience in government sector is preferable.

Responsibilities

• Provide support and guidance for various government digital services.
• Enhance user satisfaction by addressing queries promptly.
• Manage and deliver computer literacy training programs.

Skills

User query management

Computer operations

Digital tool proficiency

Communication in Kannada and English

Education

BE/BTech/BSc/BCA/B.Ed with relevant certifications

Job description

Responsibilities

• In-depth knowledge of various government platforms and digital services, ensuring accurate support and guidance for users.
• Ability to quickly understand and respond to user queries with clarity and efficiency, enhancing user satisfaction.
• Experience in managing and delivering computer literacy test training programs, including scheduling, content delivery, and evaluation.
• Strong command over computer operations, including software usage, troubleshooting, and digital tools.
• Proficient in reading and writing Kannada and English, enabling effective communication across diverse user groups.

Experience

• 3+ years of experience in teaching/training.
• Experience in relevant key responsibilities and experience in Government sector is preferable.

Education Qualification

BE/BTech/BSc/BCA/B.Ed with relevant certifications.