Marketing Operations Executive

Acquarius Capstorm Limited; Ernakulam; On-site; INR 300,000 - 540,000; Full time

Job summary

Resonate CX in Australia seeks a Marketing Operations Executive to support campaigns, data systems, and day-to-day marketing activities. This entry-level role offers hands-on exposure to marketing operations, CRM, automation, data, reporting, and marketing technology, with room to grow as you learn.

You’ll learn our tools and processes, work across business units, and gradually take ownership of more responsibilities as you develop.

Qualifications

• Comfortable using Excel / Google Sheets and learning digital tools.
• Basic understanding of digital marketing, data, and reporting.
• Curious about CRM, automation, analytics, email platforms, and AI.

Responsibilities

• Set up, launch, monitor, and coordinate marketing campaigns.
• Keep campaign trackers organised and activities moving on time.
• Build and maintain prospect and lead lists.
• Research companies, contacts, and decision-makers.
• Check, clean, and maintain accurate lead data.
• Work with CRM, spreadsheets, email tools, and marketing platforms.
• Handle data uploads, updates, exports, and basic troubleshooting.
• Keep marketing data organised and help prepare reports.
• Spot operational or data issues and help solve them.
• Work with Marketing, Sales, Operations, and Technology teams.
• Own your tasks, manage priorities, and meet deadlines.

Skills

Excel/Google Sheets

Digital tools

CRM

Automation

Analytics

Email platforms

AI awareness

Communication

Attention to detail

Tools

CRM platforms

Marketing platforms

Automation tools

Spreadsheets

Job description

Do you enjoy figuring things out, learning new tools, and getting things done without needing every step spelled out?

Are you organised, curious, good with data, and the kind of person who notices when something looks slightly off in a spreadsheet or campaign?

We're looking for a Marketing Operations Executive to join our Marketing team and help keep the engine running behind our campaigns, data, systems, and day-to-day marketing activity.

This is an entry-level role for someone early in their career, including freshers with the right attitude, who want hands-on exposure to marketing operations, digital marketing, CRM, automation, data, reporting, and marketing technology.

You'll learn our tools and processes, work across different parts of the business, and gradually take ownership of more as you grow.

Most importantly, we're looking for someone who doesn't just tick tasks off a list. Spot a problem? Investigate it. See a better way? Suggest it. Something broken? Help figure it out.

About Resonate CX

Resonate CX is a fast-growing Australian SaaS company in the customer-experience space, working with leading brands across multiple markets.

We're dynamic, curious, supportive and, above all, fun. It's the kind of environment where you can learn quickly, take on real responsibility, and build your career while riding a rocket ship.

What You'll Do

Campaign Execution & Coordination

• Help set up, launch, monitor, and coordinate marketing campaigns.
• Keep campaign trackers organised and activities moving on time.
  
• Build and maintain prospect and lead lists.
• Research companies, contacts, and decision-makers.
• Check, clean, and maintain accurate lead data.
• Work with CRM, spreadsheets, email tools, and marketing platforms.
• Handle data uploads, updates, exports, and basic troubleshooting.
• Keep marketing data organised and help prepare reports.

Problem Solving & Coordination

• Spot operational or data issues and help solve them.
• Work with Marketing, Sales, Operations, and Technology teams.
• Own your tasks, manage priorities, and meet deadlines.

What You Bring

• Comfortable using Excel / Google Sheets and learning digital tools.
• Basic understanding of digital marketing, data, and reporting.
• Curious about CRM, automation, analytics, email platforms, and AI.
• Strong communication skills and attention to detail.
• Organised, proactive, and comfortable juggling multiple tasks.
• A willingness to learn, experiment, ask questions, and figure things out.

Who This Role Is Great For

• Graduates from any discipline.
• Candidates with 0-3 years of experience in marketing, digital marketing, operations, or related roles.
• Freshers who are switched on, technically comfortable, and eager to learn.
• People interested in the intersection of marketing + technology + data.

Travel

There may be opportunities for a couple of international trips each year, including the chance to visit our Sydney office and travel overseas for our annual company meeting.

You'll get hands-on experience across campaigns, CRM, marketing technology, lead generation, data, reporting, and automation, with room to grow into Marketing Operations, Digital Marketing, Growth Marketing, Analytics, or Sales Operations.

If you're looking for a role where you can learn fast, solve real problems, work with an international team, and grow with a company that's moving quickly, we'd love to hear from you.