Marketing Executive

Team Pumpkin; Gurugram District; On-site; INR 450,000 - 650,000; Full time

Job summary

Team Pumpkin in Gurugram is seeking a Marketing Executive or Client Servicing to balance creative thinking with analytical execution in a fast-paced digital agency. You will manage client relationships, coordinate with internal teams, track timelines and budgets, and contribute ideas that elevate client deliverables while maintaining a structured approach to execution.

The role requires 3–4 years of agency experience, strong communication, and the ability to translate client objectives into

Qualifications

• 3–4 years of client servicing/account management experience in an advertising, digital, or creative agency.
• Strong understanding of digital marketing, branding, and campaign execution.
• Ability to think creatively while being detail-oriented and process-driven.
• Strong communication and interpersonal skills with the ability to manage client relationships.

Responsibilities

• Act as the primary point of contact for assigned clients, ensuring seamless communication and strong relationships.
• Translate client objectives into clear briefs and coordinate execution with internal teams.
• Collaborate with creative, strategy, media, and technology teams to ensure timely, high-quality delivery.
• Bring creative thinking to client conversations while maintaining a structured approach towards execution.
• Track project timelines, deliverables, budgets, and ensure adherence to deadlines.
• Assist in developing presentations, reports, campaign updates, and client communications.
• Analyze campaign performance and identify areas of improvement.
• Proactively identify challenges and provide solutions to improve client experience.
• Support process improvement initiatives and ensure operational efficiency.
• Maintain regular follow-ups with clients and internal stakeholders to ensure smooth project movement.
• Assist with basic website maintenance activities, including CMS updates and content changes with developers.

Skills

Client Servicing

Digital Marketing

Campaign Execution

Communication

Job description

We are looking for a dynamic and versatile Marketing Executive or Client Servicing who brings a balance of creative thinking and analytical execution.

The ideal candidate should be agile, proactive, and comfortable working in a fast-paced digital agency environment. You will be responsible for managing client relationships, coordinating with internal teams, ensuring smooth project execution, and contributing ideas that add value to client deliverables.

This role requires someone who can think strategically, manage details efficiently, and act as a bridge between clients and internal teams.

Key Responsibilities

• Act as the primary point of contact for assigned clients, ensuring seamless communication and strong relationships
• Understand client objectives, translate requirements into clear briefs, and coordinate execution with internal teams
• Work closely with creative, strategy, media, and technology teams to ensure timely and high-quality delivery
• Bring creative thinking to client conversations while maintaining a structured approach towards execution
• Track project timelines, deliverables, budgets, and ensure adherence to deadlines
• Assist in developing presentations, reports, campaign updates, and client communications
• Analyze campaign/project performance and identify areas of improvement
• Proactively identify challenges, provide solutions, and improve overall client experience
• Support process improvement initiatives and ensure operational efficiency
• Maintain regular follow-ups with clients and internal stakeholders to ensure smooth project movement
• Assist with basic website maintenance activities, including CMS updates, content changes, coordination with developers, and ensuring websites remain updated

Key Requirements

• 3–4 years of experience in client servicing/account management in an advertising, digital, or creative agency
• Strong understanding of digital marketing, branding, and campaign execution
• Ability to think creatively while being detail-oriented and process-driven
• Strong communication and interpersonal skills with the ability to manage client relationships
• Good organizational skills with the ability to manage multiple projects simultaneously
• Comfortable working with data, reports, timelines, and project trackers
• Basic understanding of website maintenance, CMS updates, and coordination with technology teams
• Problem-solving mindset with the ability to take ownership and find solutions
• Quick learner who can adapt to changing priorities and fast-paced environments

What We’re Looking For

• A balanced thinker who can combine creativity with structured execution
• Someone who can understand the “why” behind ideas while managing the “how” of delivery
• A proactive team player who takes ownership and acts as a reliable support system for clients and internal teams
• A curious individual who enjoys learning, experimenting, and bringing new ideas to the table
• Someone who is agile, dependable, and passionate about building great client experiences