Marketing Communications Manager

Hyatt Centric; Bengaluru; On-site; INR 900,000 - 1,600,000; Full time

Job summary

Hyatt Centric Bengaluru Airport is seeking a Marcom Manager to lead integrated marketing and communications, promoting the hotel’s brand and driving revenue. You will oversee digital marketing, PR, advertising, and brand positioning in line with Hyatt standards.

You will collaborate with Sales, Events, and Revenue teams to boost bookings for rooms, F&B and events, manage budgets, track campaigns, and coordinate with agencies and media partners to deliver compelling campaigns.

Qualifications

• Bachelor’s degree in marketing, Communications, Business, or related field.
• 4–7 years of experience in marketing/communications, preferably in hospitality
• Strong understanding of digital marketing tools (Google Analytics, social media ads, CRM systems)
• Excellent written and verbal communication skills
• Creative thinking with strong attention to detail
• Ability to manage multiple projects and deadlines
• Experience working with agencies and media partners

Responsibilities

• Develop and implement comprehensive marketing and communications plans aligned with hotel revenue goals
• Manage brand positioning and ensure compliance with Hyatt brand guidelines
• Oversee digital marketing channels including website, SEO/SEM, email campaigns, and social media platforms
• Plan and execute advertising campaigns (online and offline)
• Manage public relations activities, including media outreach, press releases, and influencer partnerships
• Coordinate photo shoots, video production, and content creation for promotional use
• Collaborate with Sales, Events, and Revenue teams to drive business across rooms, F&B, and events
• Monitor market trends, competitor activities, and customer insights
• Track campaign performance using analytics tools and optimize strategies accordingly
• Manage marketing budgets and ensure ROI on campaigns
• Maintain relationships with agencies, vendors, and media partners

Skills

Digital marketing

Communication abilities

Project management

Attention to detail

Agency coordination

Education

Bachelor's degree in marketing/communications/business

Tools

Google Analytics

CRM systems

SEO/SEM tools

Social media ads platforms

Job description

Organization- Hyatt Centric Bengaluru Airport

Summary
Position Summary

Organization- Hyatt Centric Bengaluru Airport
Summary
Position Summary
The Marcom Manager is responsible for developing and executing integrated marketing and communication strategies to promote the hotel’s brand, drive revenue, and enhance guest engagement. This role oversees digital marketing, public relations, advertising, and brand positioning in line with Hyatt’s global standards.
Responsbiltiies

• Develop and implement comprehensive marketing and communications plans aligned with hotel revenue goals
• Manage brand positioning and ensure compliance with Hyatt brand guidelines
• Oversee digital marketing channels including website, SEO/SEM, email campaigns, and social media platforms
• Plan and execute advertising campaigns (online and offline)
• Manage public relations activities, including media outreach, press releases, and influencer partnerships
• Coordinate photo shoots, video production, and content creation for promotional use
• Collaborate with Sales, Events, and Revenue teams to drive business across rooms, F&B, and events
• Monitor market trends, competitor activities, and customer insights
• Track campaign performance using analytics tools and optimize strategies accordingly
• Manage marketing budgets and ensure ROI on campaigns
• Maintain relationships with agencies, vendors, and media partners

Qualifications

• Bachelor’s degree in marketing, Communications, Business, or related field
• 4–7 years of experience in marketing/communications, preferably in hospitality
• Strong understanding of digital marketing tools (Google Analytics, social media ads, CRM systems)
• Excellent written and verbal communication skills
• Creative thinking with strong attention to detail
• Ability to manage multiple projects and deadlines
• Experience working with agencies and media partners