Manager , VM Operations ( Own Retail )

Adidas; Gurugram District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Adidas is seeking a Visual Merchandising Operations professional to manage the backend, operational, and coordination layer of VM across Own Retail stores in India. You will bridge creative VM teams with stores, vendors, merchandising, and retail operations to ensure timelines, budgets, and standards are met.

Responsibilities include planning, budgeting, vendor coordination, and governance with a focus on scalable, efficient VM processes and performance reporting.

Qualifications

• 8-10 years of experience in VM operations or related roles.
• Strong operational and project management skills.
• Excellent coordination and stakeholder management ability.

Responsibilities

• Support VM planning across formats and seasons.
• Own VM calendars, rollout trackers, and store-level schedules.
• Coordinate VM rollouts regionally and ensure timely execution.
• Track VM implementation status and flag risks or delays proactively.
• Own all VM backend workflows, SOPs, and documentation.
• Maintain centralized repositories for VM assets and guides.
• Coordinate with VM vendors for fabrication, printing, installation, and logistics.
• Monitor budgets, track invoices, and raise POs for VM activities.
• Compile VM performance dashboards and post-campaign reports.
• Ensure alignment between creative intent and operational feasibility.

Skills

Operational skills

Project management

Coordination and stakeholder mgmt

MS Excel / PowerPoint / Adobe

POs / invoicing / commercial processes

Job description

ROLE OVERVIEW

The Visual Merchandising Operations (OR) role is responsible for managing the entire backend, operational, and coordination layer of Visual Merchandising. This position ensures seamless planning, execution support, governance, and reporting for all VM initiatives across all Own Retail stores.

The role acts as the bridge between creative VM teams, stores, vendors, merchandising and retail operations, ensuring timelines, budgets, and standards are met efficiently.

Visual Merchandising Operations (OR)

entire backend, operational, and coordination layer of Visual Merchandising

KEY RESPONSIBILITIES

1. VM Planning & Execution Support

• Support annual, seasonal, and campaign-based VM planning across formats.
• Own VM calendars, rollout trackers, store-wise implementation schedules, and execution readiness
• Coordinate VM rollouts across regions and ensure timely execution at store level with the regional VM execution team.
• Track VM implementation status and flag risks or delays proactively

2. Backend Operations & Process Management

• Own all VM backend workflows, SOPs, and documentation
• Ensure VM guidelines, planograms, and toolkits are accurately shared with VM execution teams
• Maintain centralized repositories for VM assets, manuals, and execution guides
• Standardize VM processes to improve operational efficiency and scalability

3. Vendor & Partner Management

• Coordinate with VM vendors for fabrication, printing, installation, and logistics
• Manage vendor timelines, POs, invoices, and delivery schedules in collaboration with procurement/finance
• Track vendor performance, costs, and service quality
• Support vendor onboarding and compliance processes

4. Budgeting & Commercial Control

• Support VM budget planning, tracking, and cost control
• Monitor spend against approved budgets and highlight variances
• Raise POs, track invoices, and ensure timely closure of commercial processes
• Create cost efficiency reports and recommendations for optimization

5. Data, Reporting & Governance

• Act as the single point of contact for store VM operations queries
• Support troubleshooting during VM rollout and post-installation
• Capture store feedback and execution challenges for improvement
• Track VM execution KPIs (coverage, compliance, timelines, costs)
• Compile VM performance dashboards and post-campaign reports
• Maintain audit and compliance trackers for VM execution
• Support leadership with insights on execution quality and process gaps

7. Cross-Functional Collaboration

• Work closely with VM execution team
• VM planning teams
• Retail Operations
• Merchandising
• Ensure alignment between creative intent and operational feasibility

SKILLS & COMPETENCIES

8-10 years of experience

Core Skills

• Strong operational and project management skills
• High attention to detail and execution discipline
• Excellent coordination and stakeholder management ability
• Strong MS Excel / Powerpoint / Adobe skills(trackers, budgets, reports)
• Familiarity with PO, invoicing, and commercial processes

Behavioural Competencies

• Structured and process-oriented mindset
• Strong follow-up and ownership mindset
• Ability to manage multiple timelines and stakeholders
• Solutions-oriented and execution-focused

Values & Behaviour

• COURAGE: Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

Culture Starts With People, It Starts With You

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.