Job Title: Manager / Senior Manager (Commercial)
Location: Noida, Uttar Pradesh, India
Job Type: Full time
Job Summary
We are seeking a highly motivated and result-oriented Business Development Manager responsible for generating new business, developing strategic customer relationships, and achieving revenue growth across ocean freight, air freight, project logistics, customs brokerage, warehousing, and value-added logistics services. The ideal candidate should possess strong knowledge of the freight forwarding industry and have an established network of importers, exporters, and supply chain decision-makers.
Responsibilities
- Business Development - Identify and acquire new customers for international freight forwarding services.
- Generate leads through networking, referrals, cold calling, digital platforms, and industry events.
- Develop and execute territory sales plans.
- Build long-term relationships with key decision-makers.
- Achieve monthly, quarterly, and annual sales targets.
- Customer Relationship Management - Understand customer logistics requirements and propose customized supply chain solutions.
- Conduct client meetings and presentations.
- Negotiate commercial terms and close profitable business opportunities.
- Ensure high customer satisfaction and retention.
- Sales Commercial - Prepare quotations in coordination with pricing and operations teams.
- Negotiate freight rates and commercial agreements.
- Maintain healthy sales margins.
- Monitor competitors and market pricing.
- Account Management - Grow existing customer accounts through cross-selling and upselling.
- Conduct periodic business reviews with customers.
- Identify additional logistics opportunities within existing accounts.
- Market Intelligence - Monitor market trends, freight movements, and competitor activities.
- Share actionable market intelligence with management.
- Identify emerging business sectors and new trade lanes.
- CRM Reporting - Maintain accurate customer information in CRM.
- Update sales pipeline regularly.
- Submit weekly sales reports and monthly forecasts.
- Ensure timely follow-up on enquiries.
- Collaboration - Coordinate closely with Operations, Pricing, Customer Service, Finance, and Overseas Partners to ensure seamless execution.
- Support collections and ensure customer payments are received within agreed credit terms.
Requirements
- Bachelors degree in Business, Logistics, Supply Chain, Marketing, or related field.
- MBA preferred.
Experience
- 38 years of experience in Freight Forwarding, NVOCC, Shipping Line, Logistics, or Supply Chain Sales.
- Proven experience in B2B sales.
- Existing customer portfolio is highly desirable.
Key Skills
- Business Development
- Sales
- Customer Relationship Management
- Account Management
- Negotiation
- Market Intelligence
- Logistics
- Cross-selling
- Forecasting