Manager, Research Data & Operations

Fideo Intelligence; India; On-site; INR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Competitive salaries

Health and wellness-focused benefits

Work-life balance with paid time off

Job summary

Fideo Intelligence in India is seeking a Research Data & Operations Manager to leverage research for clients. You’ll design surveys, analyze data, and present insights to support decision-making.

The ideal candidate has over 4 years of market research experience and strong data analysis skills, along with proficiency in tools like Excel and Qualtrics. Join a collaborative work environment focused on professional growth and making meaningful impacts.

Qualifications

• 4+ years of relevant market research, statistics, and survey experience.
• Hands-on experience designing online and phone-based surveys.
• Strong data analysis skills, particularly in Excel.
• Understanding of technology vendor landscape and/or experience with technology marketing.

Responsibilities

• Design and implement custom surveys in collaboration with Research Directors.
• Analyze business outcomes driven by technology adoption.
• Create clear, engaging data visualizations in PowerPoint.

Skills

Market research experience

Survey design

Data analysis

Writing and presentation skills

Vendor management

Business software familiarity

Tools

Excel

Qualtrics

Microsoft 365

Google Workspace

Salesforce

Wrike

Job description

Description

Position at Spiceworks

Manager, Research Data & Operations (US Shifts)

The Opportunity

As a SWZD Research Data & Operations Manager, you’ll be tasked to leverage fact‑based research to help clients better market their software and services and make informed decisions about their product and marketing strategies. As an Analyst, your job is to collect, analyze, and present survey data and generate insights to understand what's relevant and what's not.

Do you have the ability to help businesses understand their consumers or clients? Does collecting and analyzing information to identify issues excite you? We just might have a position for you! Spiceworks Ziff Davis is on the hunt for an experienced Researcher to embark on a never‑ending quest.

Key Responsibilities

• Design and implement custom surveys in collaboration with Research Directors and survey vendors.
• Analyze business outcomes driven by technology adoption and create best‑in‑class data cuts.
• Create clear, engaging data visualizations in PowerPoint that support client decision‑making.
• Develop insightful reports and presentations, translating complex data into actionable takeaways.
• Synthesize research insights to create compelling and credible narratives for various marketing assets, including articles, whitepapers, infographics, ebooks, videos, and more.
• Gather and evaluate research vendor bids while monitoring costs to ensure invoices align with project budgets.
• Manage external research vendors to ensure timely and high‑quality deliverables.
• Oversee data collection processes to ensure quality and accuracy.
• Continuously explore new ways to enhance research quality and improve processes.
• Partner with cross‑functional teams—including marketing, sales, content, and project management—to seamlessly integrate research into broader strategic programs.

Job Qualifications

Required Knowledge, Skills and Attributes

• 4+ years of relevant market research, statistics, and survey experience.
• Hands‑on experience designing online and phone‑based surveys (Qualtrics is a plus!).
• Strong writing and presenting skills.
• Strong data analysis skills, particularly in Excel.
• Experience managing research vendors for sampling and translations.
• Familiarity/acumen with business software (i.e. Microsoft 365, Google Workspace, Salesforce, Wrike, etc.).
• Excellent problem‑solving, writing, and presentation skills.
• A proactive mindset with a passion for uncovering insights.
• Understanding of technology vendor landscape and/or experience with technology marketing.
• Ability to work across disciplines and collaborate with multiple teams.
• Interest in managing and mentoring other researchers as our team grows.

About Ziff Davis

Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.

Our Benefits

Ziff Davis Performance Marketing (ZDPM) offers competitive salaries in addition to robust, health and wellness‑focused benefits. We are committed to work‑life balance with paid time off, paid holidays and extended leave of absence, when you need it.

We remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company‑sponsored events, and regular opportunities for professional growth through educational support, mentorship programs and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.

If you’re seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then ZDPM is the place for you.

Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive.